I just purchased your DIR-655 and am in the process of setting it up. This is my first router. I diligently followed the setup steps during the Quick Router Setup process. However, the setup process did not go past the Install Router screen. I went through the process of ending the setup program, disconnecting the power adapter and network cable from the router, RECONNECTING my cable modem, and rebooting. I still continued to get the message:
“Router Setup requires your new router to be configured with the default username and password. Follow these steps: Remove your router’s factory defaults (for information on how to remove your new router’s factory defaults consult your router’s documentation). Click Cancel to end the program. Eject the D-Link Quick Router Setup CD. Restart your PC. Reinsert the D-Link Quick Router Setup CD.” The Error Information reads “Error 323: Router Setup requires your new router to be configured with the default username and password. Setup version: 5.0.`2.`5 Model: DIR-655.”

I do not see a specific topic in the User Manual on the CD with instructions on how to remove the new router’s factory defaults. In addition, the setup process will not allow me to go do the Configure Router step.

What must I do to resolve this issue and complete the router setup? Thank you.

My Computer - Dell STUDIO XPS 435MT, Core I7 processor x64, 8GB system memory, OS – Windows Home Premium 64 bit, 600 GB SATA HD, SATA DVD +- DVD RW and DVD ROM, Gigabit Network Connection, Internet Provider – Cablevision-Optinum Cable, Modem – Motorola SBV5120 SURFboard Cable Modem
Router setup consists of plugging the router in to the modem via it's WAN port and plugging a PC into at least one of the LAN ports.

That's it; the disc is really usually just full of a few trialware APPS and the manual for the router in PDF format.

For the DIR-655 (same wireless router I have, I believe, D-Link Xtreme-N) you may also want to set a WPA key, but this is done within the router config pages.

(the router configuration can be accessed by navigating to http://192.168.0.1 in your browser.