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Solve : Dead Computer? I think it's gone??

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Hi Everyone,

Looking for opinions here to see if my computer is worth fixing or if I should pay someone to try to get the data out of it and just SCAP the thing and purchase new.

I have a Satellite 5100 running Windows XP. It's about 4 years old. I got a blue screen of death about 6 months ago. The message said: Beginning Physical Dump and then it did a count up. After this I had to shut it off. It worked fine after that.

Two days ago, this happened again. I decided it was too late to restart that night to continue my work.

Yesterday, I was working on it again. It had the same thing HAPPEN. I don't know if it makes a difference but I had just installed McAfee Internet Security 2006. During one of the restarts with the product loaded, I got the blue screen again. I tried to restart and just kept getting the blue screen.

Now when I try to restart, the computer goes through it's test screen with the Toshiba name, the screen goes black, one white blip APPEARS in the upper left corner quickly and then the screen just stays black. One thing I noticed is that the fans do not start now like they usually do when I start it up.

Questions:

If a fan is not working, would it cause these symptoms?

Does the problem sound like it is probably time to invest in a new computer?

Is it possible to have the recent data files taken off this hard drive in some way?

Any opinions are greatly appreciated as I am lost without my PC.

Thank you,
KaderinaQuote

...Questions:

If a fan is not working, would it cause these symptoms?

Does the problem sound like it is probably time to invest in a new computer?

Is it possible to have the recent data files taken off this hard drive in some way?

...

Katrina:

The answer to all three questions is yes.

Please write down the blue screen of death (BSOD) error code - it is the one that starts with 0x and has eight more letters or numbers. One of us can look up this error code and possibly find out exactly what has gone wrong with your computer.

Doc
Hi pcdoc4christ,

Thank you for the reply. I'm kicking myself for not writing the codes down when I got the BSOD. I can't even get to that point on my computer anymore. It won't go past the black screen. From what I remember the code was SOMETHING like OXOOOOOO7A but i'm not sure. I remember that it was a very small number meaning there was many zero's infront and a single digit at the end which I think was 7. I thought there was the letter A after that but I may be incorrect. After that there was a set of brackets with three sets of letter/number combinations.

If I am to purchase a new computer, where would I take it to have the data removed? Can they print out an index where I can find the files that I need?

Your help is greatly appreciated,
Kaderina "STOP Messages 0x00000077 and 0x0000007A are related kernel traps that are caused when the operating system tries to load a page into memory from the paging file on the hard disk, but cannot access the page because of either a software or hardware failure."

If the harddrive itself is not damaged (or not completely damaged), it should be possible to put it in another computer as a slave harddrive, load up that computer normally and access some of its contents that way.

If I were you I would replace the fan first, that might be stopping it from booting up at all.Hi Neil,

Thank you for the information. It sounds correct. I did a google search and remembered a few things from what I searched:

BSOD:

KERNEL_DATA_INPAGE_ERROR

OX0000007A

Beginning Physical Dump

Counter: increasing numbers

Sounds like it's time to put the beast to rest. I just hope I can get the data off the computer.

Thanks for all your help,
KaderinaKaderina:

If it is not the hard drive, it might simply be a bad cable or connection to the motherboard. Make sure the cable is securely connected to the motherboard and the hard drive and that the cable is not reversed. If it is an 80-wire IDE cable, the side with the red stripe must be connected to pin number one on the motherboard and pin number one on the hard drive.

If it is not the cable or hard drive, it might be bad RAM (memory). Try replacing the RAM sticks with those of the same type.

Other possible causes: The hard drive controller on the motherboard might be bad, in which CASE you will have to replace the motherboard. A boot sector virus on the hard drive might also be to blame.

Let us know how it goes,
DocHere's some info on Stop 0x0000007A errors:

http://support.microsoft.com/kb/130801/

http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/prork/prhd_exe_qofl.mspx?mfr=trueHi Doc,

Thank you for all your assistance. I really appreciate your input. It ended up that the hard drive had packed it in. I was lucky enough that the guy working on it was able to get my data off the drive. I haven't picked up the disc's yet so I am hoping that my photo's have survived. Fingers crossed. That was the only thing I really cared about. Work can always be redone.

Wow, what a lesson learned about backup's. I always hesitated to do that with my photo's because in the past I have always lost one or two photo's per disc due to a bad sector on a disc. At least that's what I thought was wrong. Losing all my photo's is even worse!

Thanks again for everything,

Kaderina



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