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Solve : Disc Drive not displayed in My Computer? |
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Answer» Hello, I recently UPGRADED from Windows 7 64-bit Ultimate to Windows 8 64-bit Pro, for the first week or so everything worked fine, but then after restarting one day the disc drive disappeared from the My Computer window, and when a disc is inserted it does nothing. The disc drive is installed properly and all cables are in, also it shows up in the bios and in device manager. In device manager it shows an explanation mark though. Under device status this message appears Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) I have tried disabling then re-enabling, uninstalling then re-installing, and updating the drivers through device manager. I have tried to find new driver only for the disc drive but could not find any anywhere. The disc drive I have is a Lite-on ATAPI iHES212. Any help would be much appreciated. Thanks, PriceAlright, so Windows does recognize it's plugged in, the driver just isn't working. First off, when you say everything worked fine you specifically remember using this drive during that time? I also found your driver on the LiteON site http://us.liteonit.com/us/bd-internal/item/bdinternal/ihes212# They recommend their SmartPack TOOL for drivers. I'd suggest trying it out. Quote from: Anythingwill on January 14, 2013, 07:40:26 PM Alright, so Windows does recognize it's plugged in, the driver just isn't working. Correct, and yes I used it with VLC Media player to watch several dvds. Also used it to burn several disks during that time frame. Thank you, I downloaded the SmartPack tool and ran it but it displays an error stating "Optical Device not found".I would try another data cable.Yea, ideally a different sata cable in a different port on the motherboard and a different power cable into the driveWhen you say disc drive do you mean cd or DVD drive? If so, here are some things to try: 1. Uninstall the drive through Device Manager. Restart computer. The drive will be automatically reinstalled. or... 2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116 Restart computer. or... 3. Download, and RUN Restore Missing CD Drive patch Double click on cdgone.zip to unzip it. Right click on cdgone.reg, click Merge. Accept registry merge. Restart computer. or... 4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items: - ATA Channel0 (or Primary Channel) - ATA Channel1 (or Secondary Channel) Right click on each of them, and click Uninstall. Confirm. Restart Windows. They'll be automatically reinstalled. Quote from: Allan on January 16, 2013, 11:40:58 AM When you say disc drive do you mean cd or dvd drive? If so, here are some things to try: Thank you for all those, I went through them and finally after trying the third one things were fixed. Only ISSUE is that it doesn't show the cd-drive in the my computer folder unless a disc is inserted but that's not a big issue for me. Thanks again for the help! Oh also I did check the fourth one involving the ATA Channels and for some reason mine shows four of each, is that an issue?Follow the instructions in step 4 anyway - it won't hurt anything. And glad you're back up and running So just delete all of them? Cause right now it reads like: ATA Channel0 ATA Channel0 ATA Channel0 ATA Channel0 ATA Channel1 ATA Channel1 ATA Channel1 ATA Channel1 I'm glad too haha now I can get caught up on some work Yes, uninstall (not delete) all of them. The appropriate ones will be reinstalled when you reboot.What about the 'Standard Dual Channel PCI IDE Controller'?Please, just follow the instructions I posted. |
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