Solve : dsl modem/router power cycling itself?

1.	Solve : dsl modem/router power cycling itself?
Answer» i just got qwest dsl premium about a week ago and the actiontec modem/router they gave would POWER cycle itself many times a day-i called qwest and complained and they sent me out a new modem and it does the same thing-any ideas of what could be causing this? Quote i just got qwest dsl premium about a week ago and the actiontec modem/router they gave would power cycle itself many times a day-i called qwest and complained and they sent me out a new modem and it does the same thing-any ideas of what could be causing this? What is Power cycling? Quote What is Power cycling? the modem resets itself-as if i turned it off then back on again Sounds like you need a UPS. Drop-outs in the power line will cause this. Very short drop-outs of 8-10 microseconds would be relatively unnoticed by the PC but some other electronics are more sensitive. Quote Sounds like you need a UPS. Drop-outs in the power line will cause this. Very short drop-outs of 8-10 microseconds would be relatively unnoticed by the PC but some other electronics are more sensitive. but only the modem is doing it-other things r plugged into the same power strip and they dont do itExactly WHAT is plugged into the power strip? Just guessing, the modem is only thing using a transformer for its power.Is this a usb modem...........disabled usb error correction! Await response. Quote Exactly WHAT is plugged into the power strip? Just guessing, the modem is only thing using a transformer for its power. a stereo system and a cd player-the modem did it even when i had it plugged in by itself straight into an outlet Quote Is this a usb modem...........disabled usb error correction! Await response. its both usb and ethernet-im using ethernetjust for the record, i had qwest test my lines and they said they r "clean"Try a new modem. Quote Try a new modem. i clearly stated in my original post that qwest did send me out a new modem and it did the same thingI think you missed the WHOLE point of my previous post. If the problem is power drop-outs (and I think it is), it will not matter whether you plug it in to the power strip or directly into a power outlet. There are many causes for drop-outs. Heavy demand on the power grid, things such as air conditioners or other major appliances kicking on, among others. A power stip does not compensate for drop-outs, a surge protector only protects from high surges. A regulated power supply such as provided by an UPS will compensate for both. When there is a surge, it will regulate the voltage to its designed output. When there is a drop-out, the batteries will kick in to maintain the proper voltage. Quote I think you missed the whole point of my previous post. If the problem is power drop-outs (and I think it is), it will not matter whether you plug it in to the power strip or directly into a power outlet. There are many causes for drop-outs. Heavy demand on the power grid, things such as air conditioners or other major appliances kicking on, among others. A power stip does not compensate for drop-outs, a surge protector only protects from high surges. A regulated power supply such as provided by an UPS will compensate for both. When there is a surge, it will regulate the voltage to its designed output. When there is a drop-out, the batteries will kick in to maintain the proper voltage. Hi...I'm fonzbear2000's dad....sorry if he didn't articulate the problem clearly enough. Thanks for your suggestion. We should have a USB anyway, so I will GET one and see if it helps. It has been really hot here lately and power consumption has indeed been high. The DSL modem resetting itself over and over has been frustrating! We just switched from Comcast CABLE internet as a cost saving measure and were excited to try Qwest DSL for half the price. But this intermittent modem problem has been disappointing to say the least. It will go sometimes for 12 hours or more without a problem, then suddenly start shutting down and resetting for anywhere from 6 to 12 times before "settling down" again. Dozens of calls to Qwest were no help. They suggested our house phone wiring might be bad. We thought the router might be a culprit (it's an old discontinued model) but the problem occurs even when the DSL connection is directly in the computer, so that can't be it. We are running out of ideas so maybe your UPS suggestion will do the trick. Thanks to all who have tried to help. We'll LET you know what happens. Thanks again! Quote We are running out of ideas so maybe your UPS suggestion will do the trick You should be careful not to overload a wall socket. Be certain they are grounded.

Answer»

i just got qwest dsl premium about a week ago and the actiontec modem/router they gave would POWER cycle itself many times a day-i called qwest and complained and they sent me out a new modem and it does the same thing-any ideas of what could be causing this? Quote

i just got qwest dsl premium about a week ago and the actiontec modem/router they gave would power cycle itself many times a day-i called qwest and complained and they sent me out a new modem and it does the same thing-any ideas of what could be causing this?

What is Power cycling? Quote

What is Power cycling?

the modem resets itself-as if i turned it off then back on again
Sounds like you need a UPS. Drop-outs in the power line will cause this. Very short drop-outs of 8-10 microseconds would be relatively unnoticed by the PC but some other electronics are more sensitive. Quote

Sounds like you need a UPS. Drop-outs in the power line will cause this. Very short drop-outs of 8-10 microseconds would be relatively unnoticed by the PC but some other electronics are more sensitive.

but only the modem is doing it-other things r plugged into the same power strip and they dont do itExactly WHAT is plugged into the power strip? Just guessing, the modem is only thing using a transformer for its power.Is this a usb modem...........disabled usb error correction!

Await response. Quote

Exactly WHAT is plugged into the power strip? Just guessing, the modem is only thing using a transformer for its power.

a stereo system and a cd player-the modem did it even when i had it plugged in by itself straight into an outlet Quote

Is this a usb modem...........disabled usb error correction!

Await response.

its both usb and ethernet-im using ethernetjust for the record, i had qwest test my lines and they said they r "clean"Try a new modem. Quote

Try a new modem.

i clearly stated in my original post that qwest did send me out a new modem and it did the same thingI think you missed the WHOLE point of my previous post. If the problem is power drop-outs (and I think it is), it will not matter whether you plug it in to the power strip or directly into a power outlet. There are many causes for drop-outs. Heavy demand on the power grid, things such as air conditioners or other major appliances kicking on, among others. A power stip does not compensate for drop-outs, a surge protector only protects from high surges. A regulated power supply such as provided by an UPS will compensate for both. When there is a surge, it will regulate the voltage to its designed output. When there is a drop-out, the batteries will kick in to maintain the proper voltage. Quote

I think you missed the whole point of my previous post. If the problem is power drop-outs (and I think it is), it will not matter whether you plug it in to the power strip or directly into a power outlet. There are many causes for drop-outs. Heavy demand on the power grid, things such as air conditioners or other major appliances kicking on, among others. A power stip does not compensate for drop-outs, a surge protector only protects from high surges. A regulated power supply such as provided by an UPS will compensate for both. When there is a surge, it will regulate the voltage to its designed output. When there is a drop-out, the batteries will kick in to maintain the proper voltage.

Hi...I'm fonzbear2000's dad....sorry if he didn't articulate the problem clearly enough. Thanks for your suggestion. We should have a USB anyway, so I will GET one and see if it helps. It has been really hot here lately and power consumption has indeed been high. The DSL modem resetting itself over and over has been frustrating! We just switched from Comcast CABLE internet as a cost saving measure and were excited to try Qwest DSL for half the price. But this intermittent modem problem has been disappointing to say the least. It will go sometimes for 12 hours or more without a problem, then suddenly start shutting down and resetting for anywhere from 6 to 12 times before "settling down" again. Dozens of calls to Qwest were no help. They suggested our house phone wiring might be bad. We thought the router might be a culprit (it's an old discontinued model) but the problem occurs even when the DSL connection is directly in the computer, so that can't be it. We are running out of ideas so maybe your UPS suggestion will do the trick. Thanks to all who have tried to help. We'll LET you know what happens. Thanks again!
Quote

We are running out of ideas so maybe your UPS suggestion will do the trick

You should be careful not to overload a wall socket. Be certain they are grounded.

Solve : dsl modem/router power cycling itself?

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