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Answer» My wife bought an Emprex 19inch Widescreen TFT for my Christmas and when I connect it up it flashes going from a normal screen to black in rapid succession. I took it back to my local Comet (where it was bought), they wouldn't accept it. They instructed me to phone the number which they wrote on my receipt. All that I get whenever I have tried to phone this number has been the continuous tone. Maybe they are still on holiday?
In the meantime is there anything that I can try? I have tried to alter the resolution and the refresh rate. When I hold two of the BUTTONS at the side, the flashing stops, but when I have to let go the flashing starts again.
My system is as follows: AMD Athlon 64 3200+ 1gb ram ATI Radeon Xpress 200
I WOULD be most grateful if someone can come up with a solution to this problemIf you go into the BIOS and the monitor still has this problem, then it is definitely the monitor.
If the monitor has a fault, then it is best to use the warranty, however it is required (check your documentation). THere are no user servicable parts.
A merchant that will not take back faulty merchandise? I would talk to the manager and find another store in the future.I can go into the settings without the screen flashing.
I take your point about talking to the manager, which I will do if I can't find a solutionTry booting up in safe mode. Repeatedly press F8 when booting up. If it doesn't do it in safe mode, it might be your graphics card/drivers.Safe mode is fineIf safe mode is fine, then try changing the screen resolution. Most LCD's have a native resolution (see your manual) that they work best at.
Go to the desktop and right click and choose Properties to change this.I have tried all that, nothing appears to work. What is the redraw rate and how do I alter it? GX1_Man, when you suggest going into Bios, do you mean just to open up in bios or alter something.
I can quite happily open up in Bios without any flashing.Nothing to alter in the BIOS that will help your situation. I just wanted to know if the monitor was functional in some capacity before any Windows drivers came into play.
Did you check the resolutions as instructed?
http://www.microsoft.com/enable/training/windowsxp/screenresolution.aspxTo alter the redraw/refresh rate: display properties > settings > advanced > look in monitor/adapter tabs. If it's not already, try 60Hz first.
Quote Nothing to alter in the BIOS that will help your situation. I just wanted to know if the monitor was functional in some capacity before any Windows drivers came into play.
Did you check the resolutions as instructed?
http://www.microsoft.com/enable/training/windowsxp/screenresolution.aspx
Yes, in FACT I have checked this quite a few times just to make SURE and will do so again.
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