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Solve : Forgot to go from 115-230V in Europe?

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Computer

Processor-Intel Core i5-2400 3.1GHz 64 bit Quad-Core Processor

Memory-8GB (2GBx4) DDR3 1333

Hard Drive-1TB SATA III

Optical Drive 1-24X DL DVD+/-RW Drive

Graphics-NVIDIA GeForce GTX 560 1GB

Audio-Sound card - Integrated

Power Supply Unit-700W XION

I moved to Italy from the United States and upon my arrival i was very anxious to hook up my computer which i have only had for 2 months now. It has been working perfect, but upon starting my computer I forgot to turn the little red switch on the back from 115 to 230v so when i started up the computer their came a single popping noise coming from the Power Supply. I immediately turned off the computer. After this I switched the computer to 230v and attempted to turn it on again, now all the fans spin, the lights turn on, the disk drive opens but no image appears on the screen. Since I am in Italy with no car and i don't speak Italian i am having troubles finding a new power supply and was wondering if that is all that needs replacing, or if it needs replacing at all?

And I have tested the screens with another computer and they both work.You can test the PSU, but from your description, some of it is working: +12V (fans, drives) & +5V (lights). You'll need a multimeter. http://en.wikipedia.org/wiki/ATX
If all tests OK, it's the motherboard.
Some psu's are wide input range with no switch, don't know what's available in Italy.

I've actually done the reverse, 230VAC setting plugged into 115VAC. It just didn't power up & made a lot of buzzing.
You'll need a new power supply.Hi

Lucky you MOVING to Italy. Perhaps just order one from the UK or USA and have it sent over. or have the company that supplied the computer send a replacement. Ask as it's so new to have it declared as war rantee parts no value so you won't have to pay any customs or tax. It is most likely the 5v standby supply that has failed and the rest of the supply is OK. You could confirm this by shorting the green wire to a black wire and if the powersupply starts then it's the 5v standby still won't fix it but could get you going

Lisa
It's more likely that a bunch of capacitors blew up... But I LIKE the idea of hotwiring a computer.Quote from: Raptor on January 13, 2012, 01:32:44 PM

It's more likely that a bunch of capacitors blew up... But I like the idea of hotwiring a computer.

Exactly, No way anything can POSSIBLY go wrong doing that, right?The below shows you don't know much about power supplies.

Exactly, No way anything can possibly go wrong doing that, right?

The shorting of those wires is standard fault finding practice.



Quote from: Lisa_maree on January 13, 2012, 06:13:38 PM
The shorting of those wires is standard fault finding practice.
They don't need to find a fault. There is one there as a result of accidentally leaving the switch on 115v.

Also, last I checked, the green wire was the PSU ON. I'm not really sure how shorting that to the ground would tell us anything about the standby voltage, which is the purple wire, nor do I see what the standby voltage would have to do with starting the computer/PSU, since that is more or less dictated by the PSU_ON signal; Of course you could short that out, but considering it's impossible to know what other damage was caused I don't see it as a good idea.
Never say never, but typically under voltage doesn't cause the problems that over voltage does. Brown outs are not that unusual in most of the world and usually just cause appliances not to work. I did lose a 115v hairdrier once when plugged into a 230v outlet.Quote from: BC_Programmer on January 13, 2012, 06:44:32 PM
They don't need to find a fault. There is one there as a result of accidentally leaving the switch on 115v.

Also, last I checked, the green wire was the PSU ON. I'm not really sure how shorting that to the ground would tell us anything about the standby voltage, which is the purple wire, nor do I see what the standby voltage would have to do with starting the computer/PSU, since that is more or less dictated by the PSU_ON signal; Of course you could short that out, but considering it's impossible to know what other damage was caused I don't see it as a good idea.

Well said...
The other caveat is over-voltage is far more damaging then the alternative...there really is no way to tell what's left of that PSU without spending STUPID money to find out...
I agree with Raptor...you need a new PSU...Period.Power supplies do fail when put into 240 volt. But some do behave well having enough with self-protection for that kind of extreme abuse. That is feature called an auto-switched PSU. Also found in MANY TV sets and other electronic things. Apparently your PSU did not have that feature.

It is possible that part part of the PSU blew but protected the motherboard and drives. But you can't be sure until you try a new unit.

It is not certain that the PSU would protect the motherboard. A better design would be to have the PSU protect itself from the 240/.120 volt switch mistake. But many manufactures just don't do that. It adds a bit cost.

Most likely a new PSU will solve the problem. Don't attempt to repair the old PSU. Let a tech do that, if he thinks it is worthwhile.
Was unfortunate enough to have had the same problem a few years back and after the smoke cleared was convinced I had fried the motherboard too! Luckily, a new power supply did the trick and didn't turn out too expensive. Good luck!


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