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Answer» Please help, I get several frequent disconnects from the internet (clearwire internet service provider) and Voip (phone service provider). It disconnects, my phone and internet repeatedly throughout the day.
The following is my IP configuration, modem information, and computer system information, thanks in ADVANCE for any help and or advice:
Windows IP Configuration
Host Name . . . . . . . . . . . . : **************
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : *****************
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : *************
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Default Gateway . . . . . . . . . : 75.93.96.1
DHCP Server . . . . . . . . . . . : 74.60.108.6
DNS Servers . . . . . . . . . . . : 74.60.108.5
64.13.115.12
Lease Obtained. . . . . . . . . . : Wednesday, January 28, 2009 7:29:17 PM
Lease Expires . . . . . . . . . . : Friday, January 30, 2009
7:29:17 PM
Modem Information:
NamePCI Data Fax SoftModem with SmartCP
DescriptionPCI Data Fax SoftModem with SmartCP
Device ID
PCI\VEN_14F1&DEV_2F20&SUBSYS_200C14F1&REV_00\4&1C88B56&0&48A4
Device TypeInternal Modem
Attached ToCOM3
Answer ModeNot Available
PNP Device ID
PCI\VEN_14F1&DEV_2F20&SUBSYS_200C14F1&REV_00\4&1C88B56&0&48A4
Provider NameCXT
Modem INF Pathoem7.inf
Modem INF SectionModemX
Blind OffX4
Blind OnX3
Compression Off+DS=0;
Compression On+DS=3;
Error Control Forced+ES=3,2,4;
Error Control Off+ES=1,0,1;
Error Control On+ES=3,0,2;
Flow Control Hard+IFC=2,2;
Flow Control Off+IFC=0,0;
Flow Control Soft+IFC=1,1;
DCB?
Default<
Inactivity Timeout0
Modulation BellNot Available
Modulation CCITTNot Available
PrefixAT
PulseP
ResetATZ
Responses Key NamePCI Data Fax SoftModem with SmartCP::CXT::CXT
Speaker Mode DialM1
Speaker Mode OffM0
Speaker Mode OnM2
Speaker Mode SetupM3
Speaker Volume HighL3
Speaker Volume LowL1
Speaker Volume MedL2
String FormatNot Available
Terminator
ToneT
Memory Address0xFDDE0000-0xFDDEFFFF
I/O Port0x0000DE00-0x0000DE07
IRQ ChannelIRQ 17
System information:
OS NameMicrosoft Windows XP Home Edition
Version5.1.2600 Service Pack 3 Build 2600
OS ManufacturerMicrosoft Corporation
System NameYOUR-27E1513D96
System ManufacturerCompaq Presario 061
System ModelEL424AA-ABA SR1703WM NA610
System TypeX86-based PC
Processorx86 Family 15 Model 47 Stepping 2 AuthenticAMD ~1790
Mhz
BIOS Version/DatePhoenix Technologies, LTD 3.13, 11/15/2005
SMBIOS Version2.4
Windows DirectoryC:\WINDOWS
System DirectoryC:\WINDOWS\system32
Boot Device\Device\HarddiskVolume2
LocaleUnited States
Hardware Abstraction LayerVersion = "5.1.2600.5512
(xpsp.080413-2111)"
User NameYOUR-27E1513D96\Andrew
Time ZonePacific Standard Time
Total Physical Memory512.00 MB
Available Physical Memory25.79 MB
Total Virtual Memory2.00 GB
Available Virtual Memory1.96 GB
Page File Space1.03 GB
Page FileC:\pagefile.sys
you may want to edit out your MAC address (physical address) and the IP address because a dubious person could use that info for the wrong purposes.
looks like you are connected directly to the modem without a router, correct??
Have you contacted your ISP to see if they are having line problems or other such nonsense?
Alan <>< Quote from: ale52 on January 30, 2009, 10:07:16 AM Have you contacted your ISP to see if they are having line problems or other such nonsense?
Alan <><
Quote from: cjones on January 30, 2009, 09:56:19 AMyou may want to edit out your MAC address (physical address) and the IP address because a dubious person could use that info for the wrong purposes.
looks like you are connected directly to the modem without a router, correct??
Thanks for the advice and I edited the information.
I am connected directly through the modem.
According to the ISP, they are not having any line problems or other such nonsense.
Thanks again, for looking into it, everyone, I was starting to give up on wireless internet.
I used the following information to repair the winsock, but I still get a little message that network cable has been unplugged:
In command prompt (start menu>run>cmd) type and hit enter after each line:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /RELEASE
ipconfig /renew
If that doesn't work...
At Command Prompt, type in:
netsh int ip reset reset.log press enter
then
netsh winsock reset catalog press enter
Then restart your PC.
If this doesn't help run WinSockFix. (Download from http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml)
Then restart your PC.
Talked to clearwire, on the phone about four hours ago, spent TWO hours going over the same stuff I have already tried listed here already, plus moved the wireless modem around the room for an hour until i had four lines.
Still have the same problem, network cable unplugged, and then it disconnects me from the internet and my phone frequently (every minute of the day). Tech support thinks it might be the phone adapter (voip box) that is causing, the "network cable unplugged" issue. So he told me to wait two days and if it persists to call them back. Next step, from my understanding, is to take the phone adapter (voip box) in and have checked out and they will replace it for free if it is the problem.
same problem! What I did is a system restore before the problem came an it solve mine (windows update? )
*Sorry for my bad English*I have been THINKING about a complete system restore, more like a reformat for awhile, just have to wait for the wife to show back home. So i can back up the important things on her profile and then start the process.
Thanks....The full system restore, didn't work.
I am currently switching from my wireless internet service provider to a cable one.
Thanks again for everyone that helped me and read my post.
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