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Solve : Help! Wireless connection?

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hi everyone! Thanks for the help in advance.

So my router was remote rebooted yesterday, and in all my devices I had to manually search for my network to reestablish my connection. But on my computer I don't find it on my wireless network list. So I look for it manually, then it tells me the connection already exist and to look for it in my wireless network list. I'm trying to find where I can see and manage my Internet connections to make it forget the existing network and I can re establish it. Or anything that would fix this.. Thanks again! Quote

So my router was remote rebooted yesterday
By who? The network service provider?
Sis you TALK to them about this?
What model router? How many devices on your local home network?
Can you plug you computer directly into the router?

You did not explain  what "rebooted" means.
Did it cycle through the power on off thing?  That is a 'soft' reboot and does not change settings.
Did the router go into a factory reset? That is a 'HARD' reboot an destroys all custom settings, including station ID, wireless password and some other things.


Yes by the service provider. They explained that it was the same as me pressing the reset button on the router.. But this has never happened before. I haven't talked to them yet cuz it happened yesterday and everything else works fine ( ipad, phone, wireless printer)

Yes currently I have the comp plugged in and it's working great. But I need the wireless. Um I'm not sure if they did a hard or soft but I'm guessing hard..

I'm pretty sure the problem lies in windows 8.2 (as its normally the culprit..)

But can't find the settings I need to reset the wireless NETWORKS on the comp.. Thanks for ur reply btwLet's assume the reset change the wireless password.
The default wireless info should be on the underside of the router.

OK. Yeah, Windows 8 is a little BIT suborn about a wireless reset. But keep at it and somehow  it will 'discover' that the wireless password has been changed.
This link is for windows 8.1 only.
http://windows.microsoft.com/en-us/windows-8/manage-wireless-network-profiles


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