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Solve : High density memory?

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Forgive I am new to this situation but I have many questions concerning high density memory from a recent ebay purchase. These are KIND of half technical and half buying questions

1) I recently paid a total of $72 for $57 dollar memory from Spartan Technologies based in Palatine Il. due to a mix-up on type, when you include the shipping charges I’ve had to pay. I have dealt with many local stores and online stores that exchanged my purchase no questions asked. Is it customary for a store to do this?
 
2) Jim at Spartan Technologies informed me I should do my research before purchasing. In many other stores the sales people have actually be helpful and provided information concerning my purchase. Who do I ask questions about memory to when the memory experts tells me to go elsewhere?

3) Could someone help me with the phrase “high density memory”? Spartan Technologies told me to go read the motherboard specs at ASUS. I have been through many motherboard specs at ASUS and cannot find the phrase “high density memory”. I find it hard to believe that Spartan Technologies could be wrong so could someone help me find this?

4) I also checked many Gigabyte motherboard specs and could not find the phrase “high density memory”. Again Spartan Technologies said it was there. Could someone help me find it in the Gigabyte motherboard specs?

5) I REALLY need help buying memory. Are there other places that buyers can go to for help and reasonable prices besides Spartan Technologies? Are the ebay things all the same?

6) The Spartan Technologies buying agreement specifically says to check the specs and there will be a restocking fee if the wrong stuff is ordered. I checked the specs as best I could again the motherboard specs that ASUS publishes, but again, I found nothing about “high density memory”. While I don’t believe that Spartan Technologies is using the restocking fee as a profit center, I am wondering what to do about having to adhere to specifications the average user cannot locate? It’s not dishonest on Spartan Technologies part but I simply cannot find the information.

Please don't "FLAME up" on me, it's always hard when the elderly try to have a techy conversation and have to ask questions about what questions they should be asking.

Your memory questions can be answered here:  www.crucial.comThey have alot of information but I could not find how to get "high density" memory to work. I'll keep looking. Thanks. Quote from: John_john on March 16, 2011, 04:35:42 PM

They have alot of information but I could not find how to get "high density" memory to work. I'll keep looking. Thanks.
Don't know if your motherboard is an Asus or Gigabyte or even what the model number is.

Very rarely is high density memory specified by the manufacturer & is only an issue with machines that use SDRAM, PC100/133.  There was/is no standard for it, some motherboards can use it with no issue, others won't even POST, and some will recognize 1/2 of it.  It is also difficult to determine if the memory module itself is high density.

Look up your motherboard on Crucial, the memory it specified is guaranteed to work if you buy it from them.Crucial is a great site.  If you download their memory scan, it will tell you what kind of memory you have, and what your upgrade options are.  And their prices are fairly good.  I wouldn't get overly concerned about "high density", Crucial will tell you what you need.

I'm sure I don't need to tell you never use Spartan again.I have more than one motherboard. The memory was for either my Gigabyte or the ASUS. I was going to try it in each and see which one go the best performance boost from it. They are running different processors, boards, OS and amount of RAM, so I was just going to try it and see.
I matched everything to spec, pins, size, speed but the "high density" is not mentioned by leading manufacturers.Yes, I agree Crucial is a great site with lots of info. But nothing about "high density".
The scan would have been a good idea a few days ago, but the "high density" memory is SITTING in my lap.


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