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Solve : HJT Report?

Answer»

I've just run HJT.
Can you please check the log for unwanted entries and advise as to which ones I should remove.
Thanks

[recovering disk space - old attachment deleted by admin]Open HijackThis and select Do a system scan only

Place a check mark next to the following entries: (if there)

- R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

- O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~2.EXE -Update -1103470 -\"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)\" -\"htt p://www.miniclip.com/games/tropi-golf/en/\"

- O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


Important: Close all open windows except for HijackThis and then click Fix checked.

Once completed, exit HijackThis.

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Go to add remove programs and uninstall anything with Norton, Symantec or Live Update (Symantec Corporation) in the name.

Download the Norton Removal Tool (SymNRT) to your desktop.

Once downloaded please close ALL open browsers, also save any work because this may require a restart.

* Go to your desktop and double click on the 'Norton_Removal_Tool' and then click Setup.
* Once open Click Next
* Accept the license agreement and click Next
* Type in the letters/numbers that you see into the text box then click Next.
* Then click Next and the tool will start running.
* Once finished restart the PC.
* Delete the 'Norton_Removal_Tool' from your desktop.

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Download Disable/Remove Windows MESSENGER to the desktop to remove Windows Messenger.

Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

Exit out of MessengerDisable then delete the two files that were put on the desktop.

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- How is the computer running now and why did you start this topic?
- Did you have a malware issue?
Hi Evil,

Thanks for your help.

I'm running a small network at home and I've receently had problems on one of the computers.
Super Dave has been helping me out which has been brilliant and we've almost resolved everything.
The log I posted here was for another machine which has also been 'playing up'
I was unsure whether to start a NEW THREAD (seeing as though it is a seperate computer) and I thought this would be best so as not to confuse the two issues.

It seems to be better but it still takes an age to boot up and can be very slow when using.
Is there anything else you can suggest to get it moving faster.

Many thanks

DavidHave you done a defrag lately?Yes, still not that great.
Any other suggestions?
ThanksIf you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.

Link #1
Link #2

**Note: It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your ANTIVIRUS and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double click combofix.exe & follow the prompts.
Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFix



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