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Solve : Running Windows 8.1 - previously had "istartwebsearches" infect the system?

Answer»

Upon executing the WU Tool, a message appears advising I need to download 3.5NET Frameworks, which when I try to download, I am unable to with an access denied.
I downloaded the offline 3.5Net file another computer and tried to install on this PC with no effect You should UPGRADE to 8.1 and then see if you get your updates.Only thing is, when I upgrade to 8.1 - my SECURITY centre gets switched off and I don't have any access to changing the service.
I COULD try again, I suppose.You've tried to upgrade before? How did you go back to 8.0?Now am getting errors trying to download win 8 updates.
Tried to upgrade to 8.1 - got a message saying "you need to download imp updates first"
So am stuck.

I did a reformat, and clean install and went back to win 8.Is this a legal version of Windows 8 and did you do the activation?Yes, a legal version. Took advantage of an invitation last year to sign up for win 8.
At the moment I've downloaded and installed as many updates as possible. If I install in batches, then it's better.
Thanks again for your help Dave. Ok, let's do some clean up and we'll be done.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you SAFE from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Your comment has been removed. Please do not post malware advice, or post here in the malware FORUM, unless you need help.Superdave.


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