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Solve : HP G60-214EM Laptop Unable to Boot? |
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Answer» Hi guys, Ist thing i would try is remove all power and the battery and remove and re-seat the laptops hard drive... This is really the first thing you should do. It could save a lot of headaches and trouble. Quote from: stupot52 on March 08, 2012, 10:03:11 AM
If it's stuck on trying to detect IDE devices, there might be a problem with the hard drive. You should diagnose the hard drive with another computer and a program such as Hard Disk Sentinel. Your laptop comes with an 8000-series Nvidia chip. Those become very hot and they might break down. You have to make absolutely sure that the fan is imaculate and you might have to invest in additional cooling for the laptop. Quote from: patio on March 08, 2012, 10:11:20 AM Ist thing i would try is remove all power and the battery and remove and re-seat the laptops hard drive... Have been searching for "FREE DIAGNOSTICS" on the HP site...haven't found anything like that yet...Do you have a link ? How does one use a diagnostic program on a computer where the operating system does not function ? Thanks again... Quote You should diagnose the hard drive with another computer and a program such as Hard Disk Sentinel.Thanks to Raptor... I have looked at the Hard Disk Sentinel website and there are a plethora of different programs to download, some "trial" versions and others at a cost...Any idea what one I should use ? Most of them appear to assume that the customer is downloading to protect the devise he is downloading to... Sorry to be a bit pedantic abt this, but my funds are limited (whose aren't?) and I do not want to waste money. I assume that I would have to remove the hard drive from the problem computer and connect it to my "new" laptop where I would have downloaded the Sentinel program. How do I connect it ?...What sort of cable..is is a SATA to USB ? If the problem hard drive is infected by a virus, is my "new" computer at risk if I make this connection? Thanks again... You can use the program for free. This one will do: http://www.harddisksentinel.com/hdsentinel_setup.zip You don't have to purchase it but if you think it's a good product you know what to do. Quote I assume that I would have to remove the hard drive from the problem computer and connect it to my "new" laptop Yeah, that is a good way to diagnose a hard drive, make back-ups and remove malware You can either get a SATA to USB converter kit or you can buy one of those external SATA to USB hard drive enclosures. They basically do the same but the latter will offer more protection. There is, however, a chance that you will not be able to get a S.M.A.R.T read-out from a USB device. Some devices do work and some don't. The best solution would be to connect it to a desktop computer with a SATA connector. Hi Raptor, Thanks for the advice and the link. I have downloaded the 30 day trial version of Sentinel and have ordered a USB to IDE / SATA Adapter Converter Cable for 2.5" & 3.5" Hard Drives. I'll let you know what happens... If the hard drive is OKAY I can use the converter cable to make a back-up and then perhaps order installation CD-Roms from the manufacturer ? On the other hand, if there are big problems highlighted the next course of action would be to replace the hard drive ? Thanks again.. Quote If the hard drive is okay I can use the converter cable to make a back-up and then perhaps order installation Even if the hard drive is not 100% O.K, you might still be able to get your data off this way. If your data is very important to you, you should get it to a professional recovery service and completely side-step any attempts at doing it yourself. And ordering recovery CD's from the manufacturer is a good idea but are you sure you did not create these yourself when you first turned on the laptop? Is the rest of the laptop in order? You should test the RAM with http://www.memtest86.com/ (Free download) Also make sure that the laptop fan is clean. You might want to invest in one of those cooling pads for laptops if you think the laptop is getting warmer than is reasonable.I do have the recovery CDs I made from the time I first had the computer. However, I am wondering if they really work, as NOTHING happens when I try to run them on the faulty computer. This seems hardly LIKELY to change even after I've examined the hard drive via Sentinel. I'm not bothered about the data on the drive, as I was fully backed up when the problem first arose. I know there is little point in "what ifs?" but I'm wondering what the next course of action will be if the Hard drive is diagnosed as okay, but I still cannot run Windows. FYI, BIOS tells me that the memory is okay as it tests fine, but when I get my SATA/USB device I will test it again via the link you provided..Thanks indeed for that If I can get the machine up & running again I will purchase a cooling set-up, as they are not too expensive on Amazon etc. Quote I do have the recovery CDs I made from the time I first had the computer. However, I am wondering if they really work, as NOTHING happens when I try to run them on the faulty computer. This seems hardly likely to change even after I've examined the hard drive via Sentinel. I'm not bothered about the data on the drive, as I was fully backed up when the problem first arose. Hmmm... You have to boot from them and not run them after Windows has started. Did you do that? Did you change the boot order to CD-ROM drive? Quote I know there is little point in "what ifs?" but I'm wondering what the next course of action will be if the Hard drive is diagnosed as okay, but I still cannot run Windows. Well, like I mentioned above, the boot order in the BIOS would jump to mind. Or perhaps the CD-ROM drive is acting up, not allowing the POST to succeed.Yep...I did change the boot order to CD-ROM Drive as the first...Suppose there could be a fault with the CD-ROM drive, but never had that before and it certainly sounds like the computer is reading the disks from the buzzing and whirring that can be heard. BTW Windows does not start at all....I only get the HP logo splash screen and then a black screen with flashing cursor top left, with or without the disks inserted.. I do get "Windows is Loading Files" on the screen with a scale filling from left to right, then a few flashing small empty blue screens then back to the black...then the process repeats itself ad infinitum... I have also removed the hard drive and then returned it to the machine(after removing tiny dust particles from the area), but that did nothing to help matters. I guess the best thing to do is wait until I've diagnosed the hard drive and take it from there... Thanks for all your help... |
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