InterviewSolution
| 1. |
Solve : I downloaded something I should not have.? |
|
Answer» I have an external hd that I keep music on. I decided to scan it with Malwarebytes and SAS and found stuff on it. I used Flashget to download music onto it. I normally don't have it plugged into my computer. Only when I listen to or download music.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. I just scanneded everything drive that showed up with SAS and Malwarebytes. SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 01/21/2012 at 02:50 PM Application Version : 5.0.1142 Core Rules Database Version : 8153 Trace Rules Database Version: 5965 Scan type : Complete Scan Total Scan Time : 00:52:22 Operating System Information Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002) UAC On - Administrator Memory items scanned : 573 Memory threats detected : 0 Registry items scanned : 20167 Registry threats detected : 0 File items scanned : 118744 File threats detected : 6 Adware.Tracking Cookie C:\USERS\SUPERDUPERUSERONE\AppData\Roaming\Microsoft\Windows\Cookies\Low\ZS05I6MG.txt [ Cookie:[emailprotected]/ ] C:\USERS\SUPERDUPERUSERONE\AppData\Roaming\Microsoft\Windows\Cookies\Low\Z7ZZF1KE.txt [ Cookie:[emailprotected]/ ] C:\USERS\SUPERDUPERUSERONE\AppData\Roaming\Microsoft\Windows\Cookies\Low\UKYYUZ7U.txt [ Cookie:[emailprotected]/ ] C:\USERS\SUPERDUPERUSERONE\AppData\Roaming\Microsoft\Windows\Cookies\Low\Z5MAMGBY.txt [ Cookie:[emailprotected]/ ] C:\USERS\SUPERDUPERUSERONE\AppData\Roaming\Microsoft\Windows\Cookies\Low\OF3NTN2K.txt [ Cookie:[emailprotected]/ ] ia.media-imdb.com [ C:\USERS\SUPERDUPERUSERONE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7966WRRD ] Malwarebytes Anti-Malware 1.60.0.1800 www.malwarebytes.org Database version: v2012.01.21.02 Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 SuperDuperUserOne :: SUPERDUPERUS-PC [administrator] 1/21/2012 2:59:50 PM mbam-log-2012-01-21 (14-59-50).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P Scan options disabled: Objects scanned: 286103 Time elapsed: 51 minute(s), 9 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) Two versions of Trend Micro Titanium has something called Windows Firewall Booster. Perhaps that the reason why you can't turn on the Windows Firewall. * Go to Start > Run and type mrt.exe then press Enter on the keyboard). * (Vista and Windows 7 users go to Start and type mrt.exe in the search box then press Enter on the keyboard. * Click Next. * Choose Full Scan and click Next. * Once the scan is finished click View detailed results of the scan. Look through the list and let me know if anything was found infected. **************************************************** Go to Microsoft Windows Update and get all critical updates.I didn't check on firewall booster and mrt.exe didn't find anything. I did try and do updates and get these messages. Pay attention to the dates. The last check was 1/12. And this is with me trying to install updates from today. After I try to install updates and fail I check to see if new updates are available. And what about the locked file and infected file from this report? 07:00:04.469 Service scanning 07:00:05.578 Service .smb \* **LOCKED** 123 07:00:09.012 Modules scanning 07:00:21.091 Disk 0 trace - called modules: 07:00:21.606 ntkrnlpa.exe CLASSPNP.SYS disk.sys ataport.SYS hal.dll pciide.sys PCIIDEX.SYS atapi.sys 07:00:21.606 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x854ffa40] 07:00:21.606 3 CLASSPNP.SYS[8a3a58b3] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0x852dc660] 07:00:22.936 AVAST engine scan C:\Windows 07:00:33.610 AVAST engine scan C:\Windows\system32 07:01:45.555 File: C:\Windows\system32\jureg.exe **INFECTED** Win32:SMSSend-IG [Trj] 07:03:52.329 AVAST engine scan C:\Windows\system32\drivers 07:04:16.270 AVAST engine scan C:\Users\SuperDuperUserOne 07:06 Did we delete the jureg.exe file? I'll look and see what I can find out about the firewall booster.Quote C:\Windows\system32\jureg.exe **INFECTED** Win32:SMSSend-IG [Trj]Jotti says that file is clean. Do you have your OS disk? Please download MBRCheck.exe by a_d_13 from one of the links provided below and save it to your desktop. Link 1 Link 2 Link 3 •Double-click on MBRCheck.exe to run it. •It will open a black window...please do not fix anything (if it gives you an option). •When complete, you should see Done! Press ENTER to exit.... Press Enter on the keyboard. •A log named MBRCheck_date_time.txt (i.e. MBRCheck_07.21.10_10.22.51.txt) will appear on the desktop. •Please copy and paste the contents of that log in your next reply.This is what I understand. I have an HP computer. My disks are installed on the hard drive. When I ran sfc it did fix something but I never had to use a separate CD. When I restored my computer, again, I didn't have to insert a CD. That's the way I understand it. MBRCheck, version 1.2.3 (c) 2010, AD Command-line: Windows Version:Windows Vista Home Premium Edition Windows Information:Service Pack 2 (build 6002), 32-bit Base Board Manufacturer:Intel Corporation BIOS Manufacturer:Intel Corp. System Manufacturer: System Product Name: Logical Drives Mask:0x0000001c Kernel Drivers (total 143): 0x8201E000 \SystemRoot\system32\ntkrnlpa.exe 0x823D8000 \SystemRoot\system32\hal.dll 0x80401000 \SystemRoot\system32\kdcom.dll 0x80408000 \SystemRoot\system32\mcupdate_GenuineIntel.dll 0x80478000 \SystemRoot\system32\PSHED.dll 0x80489000 \SystemRoot\system32\BOOTVID.dll 0x80491000 \SystemRoot\system32\CLFS.SYS 0x804D2000 \SystemRoot\system32\CI.dll 0x80609000 \SystemRoot\system32\drivers\Wdf01000.sys 0x80685000 \SystemRoot\system32\drivers\WDFLDR.SYS 0x80692000 \SystemRoot\system32\drivers\acpi.sys 0x806D8000 \SystemRoot\system32\drivers\WMILIB.SYS 0x806E1000 \SystemRoot\system32\drivers\msisadrv.sys 0x806E9000 \SystemRoot\system32\drivers\pci.sys 0x80710000 \SystemRoot\System32\drivers\partmgr.sys 0x8071F000 \SystemRoot\system32\drivers\volmgr.sys 0x8072E000 \SystemRoot\System32\drivers\volmgrx.sys 0x80778000 \SystemRoot\system32\drivers\pciide.sys 0x8077F000 \SystemRoot\system32\drivers\PCIIDEX.SYS 0x8078D000 \SystemRoot\System32\drivers\mountmgr.sys 0x8079D000 \SystemRoot\system32\drivers\atapi.sys 0x807A5000 \SystemRoot\system32\drivers\ataport.SYS 0x807C3000 \SystemRoot\system32\drivers\fltmgr.sys 0x805B2000 \SystemRoot\system32\drivers\fileinfo.sys 0x8260E000 \SystemRoot\System32\Drivers\ksecdd.sys 0x82680000 \SystemRoot\system32\drivers\ndis.sys 0x8278B000 \SystemRoot\system32\drivers\msrpc.sys 0x827B6000 \SystemRoot\system32\drivers\NETIO.SYS 0x8A00E000 \SystemRoot\System32\drivers\tcpip.sys 0x8A0F8000 \SystemRoot\System32\drivers\fwpkclnt.sys 0x8A202000 \SystemRoot\System32\Drivers\Ntfs.sys 0x8A312000 \SystemRoot\system32\drivers\volsnap.sys 0x8A34B000 \SystemRoot\System32\Drivers\spldr.sys 0x8A353000 \SystemRoot\System32\Drivers\mup.sys 0x8A362000 \SystemRoot\System32\drivers\ecache.sys 0x8A389000 \SystemRoot\system32\drivers\disk.sys 0x8A39A000 \SystemRoot\system32\drivers\CLASSPNP.SYS 0x8A3BB000 \SystemRoot\system32\drivers\crcdisk.sys 0x8A3E4000 \SystemRoot\system32\DRIVERS\tunnel.sys 0x8A3EF000 \SystemRoot\system32\DRIVERS\tunmp.sys 0x8DC00000 \SystemRoot\system32\DRIVERS\igdkmd32.sys 0x8E520000 \SystemRoot\System32\drivers\dxgkrnl.sys 0x8E5C0000 \SystemRoot\System32\drivers\watchdog.sys 0x8E5CC000 \SystemRoot\system32\DRIVERS\HECI.sys 0x8E5D6000 \SystemRoot\system32\DRIVERS\serial.sys 0x8E5F0000 \SystemRoot\system32\DRIVERS\serenum.sys 0x8A113000 \SystemRoot\system32\DRIVERS\e1q6032.sys 0x8A13A000 \SystemRoot\system32\DRIVERS\usbuhci.sys 0x8A145000 \SystemRoot\system32\DRIVERS\USBPORT.SYS 0x8A183000 \SystemRoot\system32\DRIVERS\usbehci.sys 0x8E60E000 \SystemRoot\system32\DRIVERS\HDAudBus.sys 0x8E69B000 \SystemRoot\system32\drivers\AVer88xHD.sys 0x8E70C000 \SystemRoot\system32\drivers\ks.sys 0x8E736000 \SystemRoot\system32\drivers\BdaSup.SYS 0x8E739000 \SystemRoot\system32\DRIVERS\cdrom.sys 0x8E751000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys 0x8E757000 \SystemRoot\system32\drivers\tpm.sys 0x8E765000 \SystemRoot\system32\DRIVERS\intelppm.sys 0x8E774000 \SystemRoot\system32\DRIVERS\msiscsi.sys 0x8E7A3000 \SystemRoot\system32\DRIVERS\storport.sys 0x8E7E4000 \SystemRoot\system32\DRIVERS\TDI.SYS 0x8A192000 \SystemRoot\system32\DRIVERS\rasl2tp.sys 0x8E7EF000 \SystemRoot\system32\DRIVERS\ndistapi.sys 0x8A1A9000 \SystemRoot\system32\DRIVERS\ndiswan.sys 0x8A1CC000 \SystemRoot\system32\DRIVERS\raspppoe.sys 0x8A1DB000 \SystemRoot\system32\DRIVERS\raspptp.sys 0x805C2000 \SystemRoot\system32\DRIVERS\rassstp.sys 0x8A1EF000 \SystemRoot\system32\DRIVERS\termdd.sys 0x8E600000 \SystemRoot\system32\DRIVERS\kbdclass.sys 0x8A000000 \SystemRoot\system32\DRIVERS\mouclass.sys 0x8E60B000 \SystemRoot\system32\DRIVERS\swenum.sys 0x827F1000 \SystemRoot\system32\DRIVERS\circlass.sys 0x82600000 \SystemRoot\system32\DRIVERS\mssmbios.sys 0x805D7000 \SystemRoot\system32\DRIVERS\umbus.sys 0x8EC07000 \SystemRoot\system32\DRIVERS\usbhub.sys 0x8EC3C000 \SystemRoot\System32\Drivers\NDProxy.SYS 0x8EC4D000 \SystemRoot\system32\drivers\ADIHdAud.sys 0x8ECB0000 \SystemRoot\system32\drivers\portcls.sys 0x8ECDD000 \SystemRoot\system32\drivers\drmk.sys 0x8ED02000 \SystemRoot\System32\Drivers\Fs_Rec.SYS 0x8ED0B000 \SystemRoot\System32\Drivers\Null.SYS 0x8ED12000 \SystemRoot\System32\Drivers\Beep.SYS 0x8ED35000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS 0x8ED3C000 \SystemRoot\System32\drivers\vga.sys 0x8ED48000 \SystemRoot\System32\drivers\VIDEOPRT.SYS 0x8ED69000 \SystemRoot\System32\DRIVERS\RDPCDD.sys 0x8ED71000 \SystemRoot\system32\drivers\rdpencdd.sys 0x8ED79000 \SystemRoot\System32\Drivers\Msfs.SYS 0x8ED84000 \SystemRoot\System32\Drivers\Npfs.SYS 0x8ED92000 \SystemRoot\System32\DRIVERS\rasacd.sys 0x8ED9B000 \SystemRoot\system32\DRIVERS\tdx.sys 0x8EDB1000 \SystemRoot\system32\drivers\afd.sys 0x8F407000 \SystemRoot\system32\drivers\netbt.sys 0x8F439000 \SystemRoot\system32\drivers\ws2ifsl.sys 0x8F442000 \SystemRoot\system32\DRIVERS\pacer.sys 0x8F458000 \SystemRoot\system32\DRIVERS\netbios.sys 0x8F466000 \SystemRoot\system32\DRIVERS\tmcomm.sys 0x8F49D000 \SystemRoot\system32\DRIVERS\SCSIPORT.SYS 0x8F4C3000 \SystemRoot\system32\DRIVERS\tmevtmgr.sys 0x8F4D8000 \SystemRoot\system32\DRIVERS\tmactmon.sys 0x8F4F4000 \SystemRoot\system32\DRIVERS\wanarp.sys 0x8F507000 \SystemRoot\system32\DRIVERS\tmtdi.sys 0x8F51C000 \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 0x8F53E000 \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 0x8F544000 \SystemRoot\system32\DRIVERS\rdbss.sys 0x8F580000 \SystemRoot\system32\drivers\nsiproxy.sys 0x8F58A000 \SystemRoot\System32\Drivers\dfsc.sys 0x8F5A1000 \SystemRoot\System32\Drivers\crashdmp.sys 0x8F5AE000 \SystemRoot\System32\Drivers\dump_dumpata.sys 0x8F5B9000 \SystemRoot\System32\Drivers\dump_atapi.sys 0x96810000 \SystemRoot\System32\win32k.sys 0x8F5C1000 \SystemRoot\System32\drivers\Dxapi.sys 0x8F5CB000 \SystemRoot\system32\DRIVERS\usbcir.sys 0x8F5E1000 \SystemRoot\system32\DRIVERS\USBD.SYS 0x8F5E3000 \SystemRoot\system32\DRIVERS\hidir.sys 0x8F5EE000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS 0x8ED19000 \SystemRoot\system32\DRIVERS\kbdhid.sys 0x8ED22000 \SystemRoot\system32\DRIVERS\mouhid.sys 0x8A3C4000 \SystemRoot\system32\DRIVERS\monitor.sys 0x8A3D3000 \SystemRoot\System32\Drivers\usbaapl.sys 0x8ED2A000 \SystemRoot\system32\DRIVERS\hidusb.sys 0x96A30000 \SystemRoot\System32\TSDDD.dll 0x96A50000 \SystemRoot\System32\cdd.dll 0x805E4000 \SystemRoot\system32\drivers\luafv.sys 0xAAE0A000 \SystemRoot\system32\drivers\spsys.sys 0xAAEBA000 \SystemRoot\system32\DRIVERS\lltdio.sys 0xAAECA000 \SystemRoot\system32\DRIVERS\rspndr.sys 0xAAEDD000 \SystemRoot\system32\drivers\HTTP.sys 0xAAF4A000 \SystemRoot\System32\DRIVERS\srvnet.sys 0xAAF67000 \SystemRoot\system32\DRIVERS\bowser.sys 0xAAF80000 \SystemRoot\system32\drivers\mrxdav.sys 0xAAFA1000 \SystemRoot\system32\DRIVERS\mrxsmb.sys 0xAAFC0000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys 0xAB003000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys 0xAB01B000 \SystemRoot\System32\DRIVERS\srv2.sys 0xAB043000 \SystemRoot\System32\DRIVERS\srv.sys 0xAB092000 \SystemRoot\system32\DRIVERS\asyncmac.sys 0xAB09B000 \SystemRoot\system32\drivers\peauth.sys 0xAB179000 \SystemRoot\System32\Drivers\secdrv.SYS 0xAB183000 \SystemRoot\System32\drivers\tcpipreg.sys 0xAB18F000 \SystemRoot\system32\DRIVERS\cdfs.sys 0xAB1A5000 \SystemRoot\system32\drivers\MSPQM.sys 0x76F70000 \WINDOWS\System32\ntdll.dll Processes (total 58): 0 System Idle Process 4 System 492 C:\WINDOWS\System32\smss.exe 560 csrss.exe 604 C:\WINDOWS\System32\wininit.exe 612 csrss.exe 648 C:\WINDOWS\System32\services.exe 660 C:\WINDOWS\System32\lsass.exe 668 C:\WINDOWS\System32\lsm.exe 828 C:\WINDOWS\System32\winlogon.exe 848 C:\WINDOWS\System32\svchost.exe 908 C:\WINDOWS\System32\svchost.exe 980 C:\WINDOWS\System32\svchost.exe 1008 C:\WINDOWS\System32\svchost.exe 1020 C:\WINDOWS\System32\svchost.exe 1100 C:\WINDOWS\System32\audiodg.exe 1124 C:\WINDOWS\System32\svchost.exe 1140 C:\WINDOWS\System32\SLsvc.exe 1184 C:\WINDOWS\System32\svchost.exe 1292 C:\WINDOWS\System32\svchost.exe 1448 C:\WINDOWS\System32\spoolsv.exe 1472 C:\WINDOWS\System32\svchost.exe 1792 C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe 1816 C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe 1824 C:\Program Files\SUPERAntiSpyware\SASCore.exe 1836 C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe 1848 C:\WINDOWS\System32\AEADISRV.EXE 1868 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe 1912 C:\Program Files\Bonjour\mDNSResponder.exe 1948 C:\WINDOWS\System32\dlcccoms.exe 2016 C:\WINDOWS\System32\svchost.exe 200 C:\WINDOWS\System32\svchost.exe 352 C:\WINDOWS\System32\svchost.exe 516 C:\WINDOWS\System32\SearchIndexer.exe 2352 C:\WINDOWS\System32\taskeng.exe 2496 C:\WINDOWS\System32\taskeng.exe 2548 C:\WINDOWS\System32\dwm.exe 2644 C:\WINDOWS\explorer.exe 2824 C:\Program Files\Analog Devices\Core\smax4pnp.exe 2832 C:\WINDOWS\System32\igfxtray.exe 2840 C:\WINDOWS\System32\hkcmd.exe 2848 C:\WINDOWS\System32\igfxpers.exe 2884 C:\Program Files\iTunes\iTunesHelper.exe 2892 C:\hp\support\hpsysdrv.exe 2916 C:\Program Files\DivX\DivX Update\DivXUpdate.exe 2944 C:\WINDOWS\ehome\ehtray.exe 3084 C:\WINDOWS\ehome\ehmsas.exe 3156 C:\WINDOWS\ehome\ehsched.exe 3240 C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiSeAgnt.exe 3380 C:\Program Files\iPod\bin\iPodService.exe 3624 C:\WINDOWS\ehome\ehrecvr.exe 2212 C:\WINDOWS\System32\SearchProtocolHost.exe 3748 C:\WINDOWS\System32\svchost.exe 3308 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe 3608 C:\hp\KBD\kbd.exe 3184 WmiPrvSE.exe 3872 C:\WINDOWS\System32\SearchFilterHost.exe 944 C:\Users\SuperDuperUserOne\Desktop\MBRCheck.exe \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS) \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000071`cee2a000 (NTFS) PhysicalDrive0 Model Number: WDCWD5000AAKS-65A7B0, Rev: 01.03B01 Size Device Name MBR Status -------------------------------------------- 465 GB \\.\PhysicalDrive0 Hewlett-Packard MBR code detected SHA1: F362CE084BC77B454330005C1657154A64FB945 6 Done! Quote When I ran sfc it did fix something but I never had to use a separate CD.If it found a missing or corrupted file, it would have asked for the CD. Quote My disks are installed on the hard drive.Do you mean your Operating system is installed on your harddrive? Most computers with Vista usually have the Recovery system in a separate partition of the harddrive. Do you have the OS disks? Quote When I restored my computer, again, I didn't have to insert a CDYou don't need to have an OS disk to do a System Restore. Do you mean re-format? I'm going to check with a colleague about this problem This looks like a false-positive warning. We should do some cleanup. To uninstall ComboFix
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. **************************************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ***************************************************** Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! I did the steps from reply #38. Quote Quote Your answers are what I meant. But, I don't have any Windows disks. I don't know how to re-format. Last time I had a problem I used windows repair and, WELL I ended up reinstalling windows. But, I didn't have to use disks. I did burn a recovery CD. ...I did have to enter my windows key. When I ran sfc it didn't ask me for disks. It did create a log at Windows/Logs/CBS. I still can't install Windows updates and Windows Firewall is off. I'm going to try that recovery CD I burned form last time and see what options it gives me. Because last time there where no restore points. And run sfc again and see what happens. Thanks for the on-going help. Oh no! I just got this. The Recovery Console is installed on a separate partition of your harddrive. The Recovery disc you created should let you do a repair to the system files. |
|