|
Answer» Hey, for a while now we've been having a problem with our router's internet connection. I've tried quite a bit of stuff but it still occurs. I'll post a log of when it happens next but it occurs whether or not the internet is being used and repeats every 30mins to 6hours. There are filters on all sockets and I think the router is connected through one to the master?
ISP: www.xtra.co.nz (Possibly to blame; there have been some issues with their service around NZ).
Router: Netgear DG834G v3 with latest firmware at time of post: V4.01.27. (ADSL Firmware: 5.00.03.00)
Router Settings:
Encapsulation: PPPoA
IP: Automatic (dynamically assigned)
DNS: Automatic
NAT (firewall?): Enabled
Idle timeout: 0 (Keep alive).
Mulitplexing: VC-Based
VPI: 0
VCI: 100
DSL Mode: Auto (Multi-mode).
Connect automatically, as required: Yes (checked).
Enable PPPoE: No
Disable Port Scan and DOS Protection: No
Respond to ping on WAN port: No
MTU size: 1496 bytes.
UPnP: On (30 mins, 4 HOPS).
ADSL Port
MAC Address 00:18:4d:5e:3a:bd
IP Address 125.239.91.123
Network Type PPPoA
IP Subnet MASK 255.255.255.255
Gateway IP Address 125.239.64.1
Domain Name Server 202.27.158.40
202.27.156.72
LAN Port
MAC Address 00:18:4d:5e:3a:bc
IP Address 192.168.0.1
DHCP On
IP Subnet Mask 255.255.255.0
Router is set as a DHCP Server, 192.168.0.2 through 192.168.0.254 and this computer is reserved for 192.168.0.2.
I hope someone can help me resolve this issue. If you need any more info just ask. Thanks!This post is now going to show the log information:
The internet is disconnected when "LCP down" occurs,
and reconnects when "PAP authentication success" occurs.
Quote from: NETGEAR Router Log Mon, 2007-08-06 03:56:43 - Administrator login successful - IP:192.168.0.2
Mon, 2007-08-06 04:03:38 - LCP down.
Mon, 2007-08-06 04:03:45 - Initialize LCP.
Mon, 2007-08-06 04:03:45 - LCP is allowed to come up.
Mon, 2007-08-06 04:04:46 - Initialize LCP.
Mon, 2007-08-06 04:04:46 - LCP is allowed to come up.
Mon, 2007-08-06 04:05:01 - Administrator login successful - IP:192.168.0.2
Mon, 2007-08-06 04:05:46 - Initialize LCP.
Mon, 2007-08-06 04:05:46 - LCP is allowed to come up.
Mon, 2007-08-06 04:05:50 - PAP authentication success
Mon, 2007-08-06 04:19:29 - LCP down.
Mon, 2007-08-06 04:19:36 - Initialize LCP.
Mon, 2007-08-06 04:19:36 - LCP is allowed to come up.
Mon, 2007-08-06 04:20:36 - Initialize LCP.
Mon, 2007-08-06 04:20:36 - LCP is allowed to come up.
Mon, 2007-08-06 04:21:37 - Initialize LCP.
Mon, 2007-08-06 04:21:37 - LCP is allowed to come up.
Mon, 2007-08-06 04:21:40 - PAP authentication success
Mon, 2007-08-06 05:37:10 - LCP down.
Mon, 2007-08-06 05:37:17 - Initialize LCP.
Mon, 2007-08-06 05:37:17 - LCP is allowed to come up.
Mon, 2007-08-06 05:38:17 - Initialize LCP.
Mon, 2007-08-06 05:38:17 - LCP is allowed to come up.
Mon, 2007-08-06 05:39:18 - Initialize LCP.
Mon, 2007-08-06 05:39:18 - LCP is allowed to come up.
Mon, 2007-08-06 05:39:21 - PAP authentication success
Mon, 2007-08-06 06:39:02 - Administrator login successful - IP:192.168.0.2
Mon, 2007-08-06 08:11:31 - LCP down.
Mon, 2007-08-06 08:11:38 - Initialize LCP.
Mon, 2007-08-06 08:11:38 - LCP is allowed to come up.
Mon, 2007-08-06 08:12:38 - Initialize LCP.
Mon, 2007-08-06 08:12:38 - LCP is allowed to come up.
Mon, 2007-08-06 08:13:39 - Initialize LCP.
Mon, 2007-08-06 08:13:39 - LCP is allowed to come up.
Mon, 2007-08-06 08:13:43 - PAP authentication success
Mon, 2007-08-06 08:46:42 - LCP down.
Mon, 2007-08-06 08:46:48 - Initialize LCP.
Mon, 2007-08-06 08:46:48 - LCP is allowed to come up.
Mon, 2007-08-06 08:47:49 - Initialize LCP.
Mon, 2007-08-06 08:47:49 - LCP is allowed to come up.
Mon, 2007-08-06 08:48:50 - Initialize LCP.
Mon, 2007-08-06 08:48:50 - LCP is allowed to come up.
Mon, 2007-08-06 08:48:53 - PAP authentication success
Mon, 2007-08-06 09:12:43 - LCP down.
Mon, 2007-08-06 09:12:47 - Initialize LCP.
Mon, 2007-08-06 09:12:47 - LCP is allowed to come up.
Mon, 2007-08-06 09:12:50 - PAP authentication success
Mon, 2007-08-06 10:23:14 - Administrator login successful - IP:192.168.0.2
Mon, 2007-08-06 10:42:40 - LCP down.
Mon, 2007-08-06 10:42:46 - Initialize LCP.
Mon, 2007-08-06 10:42:46 - LCP is allowed to come up.
Mon, 2007-08-06 10:43:05 - Administrator login successful - IP:192.168.0.2
Mon, 2007-08-06 10:43:34 - Initialize LCP.
Mon, 2007-08-06 10:43:34 - LCP is allowed to come up.
Mon, 2007-08-06 10:43:37 - PAP authentication success
Mon, 2007-08-06 13:29:27 - LCP down.
Mon, 2007-08-06 13:29:34 - Initialize LCP.
Mon, 2007-08-06 13:29:34 - LCP is allowed to come up.
Mon, 2007-08-06 13:30:34 - Initialize LCP.
Mon, 2007-08-06 13:30:34 - LCP is allowed to come up.
Mon, 2007-08-06 13:31:35 - Initialize LCP.
Mon, 2007-08-06 13:31:35 - LCP is allowed to come up.
Mon, 2007-08-06 13:31:38 - PAP authentication success
Mon, 2007-08-06 16:08:08 - LCP down.
Mon, 2007-08-06 16:08:14 - Initialize LCP.
Mon, 2007-08-06 16:08:14 - LCP is allowed to come up.
Mon, 2007-08-06 16:09:15 - Initialize LCP.
Mon, 2007-08-06 16:09:15 - LCP is allowed to come up.
Mon, 2007-08-06 16:10:16 - Initialize LCP.
Mon, 2007-08-06 16:10:16 - LCP is allowed to come up.
Mon, 2007-08-06 16:10:19 - PAP authentication success
Mon, 2007-08-06 16:24:09 - LCP down.
Mon, 2007-08-06 16:24:15 - Initialize LCP.
Mon, 2007-08-06 16:24:15 - LCP is allowed to come up.
Mon, 2007-08-06 16:25:16 - Initialize LCP.
Mon, 2007-08-06 16:25:16 - LCP is allowed to come up.
Mon, 2007-08-06 16:26:17 - Initialize LCP.
Mon, 2007-08-06 16:26:17 - LCP is allowed to come up.
Mon, 2007-08-06 16:26:20 - PAP authentication success
Mon, 2007-08-06 17:26:30 - LCP down.
Mon, 2007-08-06 17:26:36 - Initialize LCP.
Mon, 2007-08-06 17:26:36 - LCP is allowed to come up.
Mon, 2007-08-06 17:27:37 - Initialize LCP.
Mon, 2007-08-06 17:27:37 - LCP is allowed to come up.
Mon, 2007-08-06 17:27:40 - PAP authentication success
Mon, 2007-08-06 18:00:30 - LCP down.
Mon, 2007-08-06 18:00:36 - Initialize LCP.
Mon, 2007-08-06 18:00:36 - LCP is allowed to come up.
Mon, 2007-08-06 18:01:37 - Initialize LCP.
Mon, 2007-08-06 18:01:37 - LCP is allowed to come up.
Mon, 2007-08-06 18:02:38 - Initialize LCP.
Mon, 2007-08-06 18:02:38 - LCP is allowed to come up.
Mon, 2007-08-06 18:02:41 - PAP authentication success
Mon, 2007-08-06 21:25:51 - LCP down.
Mon, 2007-08-06 21:25:57 - Initialize LCP.
Mon, 2007-08-06 21:25:57 - LCP is allowed to come up.
Mon, 2007-08-06 21:26:58 - Initialize LCP.
Mon, 2007-08-06 21:26:58 - LCP is allowed to come up.
Mon, 2007-08-06 21:27:58 - Initialize LCP.
Mon, 2007-08-06 21:27:58 - LCP is allowed to come up.
Mon, 2007-08-06 21:28:02 - PAP authentication success
Mon, 2007-08-06 21:41:31 - LCP down.
Mon, 2007-08-06 21:41:38 - Initialize LCP.
Mon, 2007-08-06 21:41:38 - LCP is allowed to come up.
Mon, 2007-08-06 21:42:39 - Initialize LCP.
Mon, 2007-08-06 21:42:39 - LCP is allowed to come up.
Mon, 2007-08-06 21:43:39 - Initialize LCP.
Mon, 2007-08-06 21:43:39 - LCP is allowed to come up.
Mon, 2007-08-06 21:43:43 - PAP authentication success
Mon, 2007-08-06 22:22:42 - LCP down.
Mon, 2007-08-06 22:22:49 - Initialize LCP.
Mon, 2007-08-06 22:22:49 - LCP is allowed to come up.
Mon, 2007-08-06 22:23:49 - Initialize LCP.
Mon, 2007-08-06 22:23:49 - LCP is allowed to come up.
Mon, 2007-08-06 22:24:50 - Initialize LCP.
Mon, 2007-08-06 22:24:50 - LCP is allowed to come up.
Mon, 2007-08-06 22:24:53 - PAP authentication success
Mon, 2007-08-06 22:26:53 - LCP down.
Mon, 2007-08-06 22:27:00 - Initialize LCP.
Mon, 2007-08-06 22:27:00 - LCP is allowed to come up.
Mon, 2007-08-06 22:28:00 - Initialize LCP.
Mon, 2007-08-06 22:28:00 - LCP is allowed to come up.
Mon, 2007-08-06 22:29:01 - Initialize LCP.
Mon, 2007-08-06 22:29:01 - LCP is allowed to come up.
Mon, 2007-08-06 22:29:04 - PAP authentication success
Mon, 2007-08-06 23:40:44 - LCP down.
Mon, 2007-08-06 23:40:50 - Initialize LCP.
Mon, 2007-08-06 23:40:50 - LCP is allowed to come up.
Mon, 2007-08-06 23:41:51 - Initialize LCP.
Mon, 2007-08-06 23:41:51 - LCP is allowed to come up.
Mon, 2007-08-06 23:42:52 - Initialize LCP.
Mon, 2007-08-06 23:42:52 - LCP is allowed to come up.
Mon, 2007-08-06 23:42:55 - PAP authentication success
Tue, 2007-08-07 07:10:55 - LCP down.
Tue, 2007-08-07 07:11:01 - Initialize LCP.
Tue, 2007-08-07 07:11:01 - LCP is allowed to come up.
Tue, 2007-08-07 07:12:02 - Initialize LCP.
Tue, 2007-08-07 07:12:02 - LCP is allowed to come up.
Tue, 2007-08-07 07:13:03 - Initialize LCP.
Tue, 2007-08-07 07:13:03 - LCP is allowed to come up.
Tue, 2007-08-07 07:13:06 - PAP authentication success
Tue, 2007-08-07 08:28:36 - Administrator login successful - IP:192.168.0.2
All help appreciated, thanks !!!BUMP...
Sorry for the triple post
But someone MUST be able to come up with some solution(s) for this irritating problem.
Again, thank in advance.Sounds like either a problem with your router or your modem... do you have access to another router?Well it's a combined modem + router, brand new and the old one experienced similar symptoms. So, no we don't have a spare router we can try at the moment. My dad might be able to get one from his work but I doubt that's the problem.
I think we'll end up having to get the ISP to take a look, but I'd like that to be last resort.If you've had the same problems with two modems it pretty LIKELY to be either a problem with your line or the ISP. Either way you'll probably need to contact the ISP.Try posting your problem at dslreports.com . You can probably get more expert advise since they will likely be more FAMILIAR with your router and connection type.
|
