Hi, about a week ago I started having a problem with my wireless connection going out intermittently. The connection can only be restored after a restart. The laptop is an Acer Aspire 5750. The wireless card is internal. I've had the computer for over a year and have never had any sort of connectivity problem before last week. The other three computers on my network are having zero connectivity problems. I ran ad-aware (which I have on always for PROTECTION), malware bytes, and the microsoft malicious software removal tool. No help (though ad-aware did find one thing that needed to be quarantined). I went ahead and reformatted last night, and the problem persists (the full reformat, didn't save anything).

I'm assuming that it wouldn't be an issue with malware if the reformat didn't correct the problem. I'm not sure what to do at this point. I don't know anything about computers, but I would assume that it's some sort of hardware issue. COULD this be a bad card? Loose (do internal cards come loose)? Can I SAFELY open the laptop and clean it? Should I? Any GUIDANCE here would be much appreciated.

JGitThis is over 30-days old and figured I'd post here in case this is still a problem.

The antenna for the wifi for the laptop could pop off, but it would take a good drop of the laptop to pop the antenna connector off. There should be an access panel on the underside of the laptop that wnen removed exposes a small circuit board with a cable or 2 cables miniature coax with a button plug on the end of it. This button plug should be securely connected to the plug that is on the small network board.

Since resetting this system back to factory hasn't helped the next plan of action is to buy a small USB Wireless Network Adapter. These are inexpensive and its just a matter of installing the driver software prior to plugging it into a USB 2.0 port. And then setting up your connection. You would want to disable the INTEGRATED wifi first so that you dont have connectivity issues with the computer still trying to use the old wifi that is troubled. *This should solve the problem if it was in fact a troubled integrated wifi.

Here is a link to a USB Wireless NIC that I have used before. I used one of these to make my wifes old Celeron 2.4Ghz Dell Laptop running Windows XP Home have wifi. http://www.newegg.com/Product/Product.aspx?Item=N82E16833210003