Okay, here's my dilemma. My computer's internet connection is not working at all. Moxilla firefox doesn't work at all, Internet EXPLORER PARTIALLY WORKS except I can't check any email from YAHOO, gmail, hotmail.

I've never had a problem with my computer until now.

I called ISP four times and they've run tests, but so far nothing has worked. I've turned off everything, unplugged the modem, and waited before restarting, it didn't help.

I'm using Windows XP, wireless DSL connection, the modem is 2700HG-B, and I have Norton installed. The other three computers in my house work perfectly. (All have Norton+XY+DSL installed also)

What can I do? I'm not a computer techie person so any help would do! (Please explain in very easy terms!)

Thank you in advance!!
Will your computer connect, if you connect it straight to the modem, bypassing router?What do you mean by connecting straight to the modern, bypassing the router?

With help from other sources online, I've tried the ping 127.0.0.1 and the ping 192.168.1.1 test. However, the ping 192.158.1.1 didn't work, meaning that I have a wireless connection problem.

And also I tried the command box-cmd....ipconfig ect.. which didn't work.

Thanks for your help.

Oh, I see now, you're using modem/router combo.
Did you try to hard wire the computer to the modem/router, instead of going wireless?
Is it laptop, or desktop?It's a desktop and it's wireless. However, I have another computer that's already hard wired to the modem/router. Quote

Did you try to hard wire the computer to the modem/router, instead of going wireless?

I tried to connect it, but it failed.