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Answer» Hi guys. I have another problem and you guys haven't steered me wrong yet ... so here goes.
Let me start off by saying that we are not on wireless. My internet connection keeps dropping. I have internet access for a while, then it suddenly drops. When I use IE7's Diagnose Connection Problem tool, I get ONE of two errors, (1) a problem with the winsock catalog provider and I need to restart my computer and (2) I need to contact my internet account provider.
I'm on cable and I know that the internet connection is fine, because I have no problems at all with my laptop's connection. Any ideas or suggestions on how to remedy this problem? Thanks for all your help!when the internet drops...go to run and type in cmd.
a dos box appears...1. type in 'ping 4.2.2.2' without quotes(that is a DNS server on the east coast) if you get replies then the connection is GOOD. if you don't get replies then 2. type 'ping 192.168.1.1' (or whatever your default gateway is) did you get replies. if not, 3. type 'ping 127.0.0.1' to check your network card.
if you got replies with '1' then type in 'ipconfig /all' check the DNS addresses and compare to your laptop. sometime the DNS settings get messed up.Ok ... I tried that. When the internet wouldn't "connect", I was still able to ping 4.2.2.2 and 127.0.0.1. Since I was able to ping both, I went into cmd and typed "ipconfig /all" like you recommended. THINGS worked well for about a day, then ... no internet again. This is getting really irritating. Any other ideas? I really do APPRECIATE your help.But can you ping 192.168.1.1 or something or you can check with this command at the "dos prompt"
type in ipconfig and it shows something similar:
Quote Connection-specific DNS Suffix . : xyz.com IP Address. . . . . . . . . . . . : 192.168.0.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1
write down your Default Gateway number and ping it and try if you can get any reply.
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