|
Answer» Model: 2016 Razer Blade Stealth RZ09-0196 12.5" QHD i7-7500U
No Router
Modem: CGM4140COM by Technicolor
OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
System Manufacturer Razer
System Model Blade Stealth
System Type x64-based PC
System SKU RZ09-01962E11
Processor Intel(R) Core(TM) i7-7500U CPU 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Razer 6.05, 1/26/2017
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.5 GB
ISP: Rogers Cable
22 devices connected but less then 10 active at a time
My laptop connects to the internet and is able to browse but programs & apps acts LIKE they are not connected to the internet, examples like OneDrive is stuck on signing in, Sticky Notes can not detect internet, Can not use Windows Update, Weather says there is no internet, can not use search bar etc...an example image
https://imgur.com/a/u6Dy6kJ
It wasn't always like this, when I troubleshoot I get "Windows can't automatically detect this network's settings" and sometimes instead of signals I see "Connected but No Internet, secured"
I appreciate it if I can get help figuring this out so I can use my laptop normally!Does your mobile connect to the internet and WORK ok using the same WiFi signal?...this will determine if it is a wifi signal problem or PC.
Restart your router . Reinitializing the connection to your ISP might help you get Internet access when connected to WiFi.yes it doesI would like to update
I connected to someone else's internet and restarted my laptop, several times and it was consistently normal with the programs detecting internet
Does this mean there is a conflict with my network and my laptop even though others devices are fine?Did you manage to SORT your problem?
Quote from: Pratchett on June 04, 2020, 09:30:28 AM Did you manage to sort your problem?
I have not, I been trying different resolutions and still at square oneThe ISP technician came out and swapped the modem, he also checked the line/signal/set up the wifi while he was here, my laptop is still having the same problem of being able to connect to the internet and browse but programs do not
I did find something interesting during my speed tests, it'll download as normal 200-250 Mbps but when it tried the upload test it'll fail and make internet unusable (Can't even browse, the icon will switch to connected but no internet) in TILL I restart laptop, this happens consistently
is this something that might be relatable to why programs do not detect internet?
https://imgur.com/a/E1NzTyUSee here:
https://appuals.com/socket-error-occurred-upload-test-error/
|
