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Answer» Hello.
I have an MSI CX61 laptop and it will be connected to the internet and then I will be no longer connected to the internet. It will still show that I have signal to the router though. This has happened on my router and a friend's, at other times though I will experience no problem.
I've taken the specs from the NVIDIA Experience panel.
GPU: GeForce 820M CPU: Intel(R) Core(TM) i7-470MQ CPU 2.20GHz Memory: 8.00 GB RAM (7.92 GB Usable) Wireless Card (maybe): Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
I'm not sure what other information is needed, if any, but I will be happy to provide more.
Thank you. Have you performed a driver update for wireless at all?
Do any other systems experience the same issues at the same time that are on wireless? ( * To test this I would have 2 wireless computers connected to this same wifi and perform a persistent ping and look to SEE if the connection only DROPS out on the 1 computer or both at the same time. To do persistent ping run something like:
ping www.google.com -t
from command shell which you can get to by Start-RUN->CMD or entering CMD in Search window of Windows 7 or 8 ETC to bring up command shell.
If the problem is SHOWING ping problems at the one laptop only then you know its specific to that 1 computer, however if both systems are having issues then you know its a wireless issue ( or ) the internet connection is dropping out and coming back which can be modem, router, or service provider issue.
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