Solve : modem issue?

1.	Solve : modem issue?
Answer» friend has a computer the operating system is xp professional and i was told to deleted or uninstall both the modems listed and now the computer does not recognize them and install them it asks me to pick on what can i do to fix this i have to use a public computer since i do not own one so any information would be help ful thank you Quote i was told to deleted or uninstall both the modems listed What was the original problem? Are those internal modems, and are you on DIAL-up? Why two modems?Make and model of modem(s)?the problem was the modem was not functional it is one modem and i don't know if it was the correct one when i looked at it the computer has never been connected to the internet the person that gave it to my friend said he went through the cable company for the internet and connected the box to the computer. the modem looks like it should be dial up it has a phone jack in the back of it i ran a program called pc wizard and it never listed the modem Hold on. How does your friend connect to internet? He uses the modem? What is the model of the modem? (Rob asked you and you didn't answer...) i don't know the model NUMBER i unistalled it through the computer and now it makes me choose from a list someone told me that there was a program called siwi where can i download it from anyone know PLEASE use proper punctuation. You posts are extremely hard to read as all the sentences run into each other. Alan <>< my friend has never connected to the modem. the computer does not detect the modem since i was told to uninstall it. the operating system is windows xp what do i need to do the wizard does not detect the modem it makes me choose from a list and how can i tell which one is right. i do not remember the one that was not working it is a dial up has a place in the back of the card for a phone cord. Open the DEVICE manager and delete the modem. shut the machine down and pull the modem out and CHECK the make and model than download the latest drivers from the manufacturer Boot the machine without the modem in it. Shut the machine down Install the modem and boot the machine. When it says found new hardware don't pick it from the list. Use the drivers you just downloaded to install the modem. After its done do a final reboot and than open the device manager and see what state the modem is set at. Does it have a red X or a yellow question mark? If not try to use it to connect to your ISP i can not open the case my friend does not want to do that he is afraid it will mess up the computer how can i get the computer to detect the modem?Bring it to a computer repair shop.

Answer»

friend has a computer the operating system is xp professional and i was told to deleted or uninstall both the modems listed and now the computer does not recognize them and install them it asks me to pick on what can i do to fix this i have to use a public computer since i do not own one so any information would be help ful thank you Quote

i was told to deleted or uninstall both the modems listed

What was the original problem?
Are those internal modems, and are you on DIAL-up? Why two modems?Make and model of modem(s)?the problem was the modem was not functional it is one modem and i don't know if it was the correct one when i looked at it the computer has never been connected to the internet the person that gave it to my friend said he went through the cable company for the internet and connected the box to the computer. the modem looks like it should be dial up it has a phone jack in the back of it i ran a program called pc wizard and it never listed the modem Hold on.

How does your friend connect to internet? He uses the modem? What is the model of the modem? (Rob asked you and you didn't answer...)

i don't know the model NUMBER i unistalled it through the computer and now it makes me choose from a list someone told me that there was a program called siwi where can i download it from anyone know PLEASE use proper punctuation. You posts are extremely hard to read as all the sentences run into each other.

Alan <>< my friend has never connected to the modem. the computer does not detect the modem since i was told to uninstall it. the operating system is windows xp what do i need to do the wizard does not detect the modem it makes me choose from a list and how can i tell which one is right. i do not remember the one that was not working it is a dial up has a place in the back of the card for a phone cord. Open the DEVICE manager and delete the modem.

shut the machine down and pull the modem out and CHECK the make and model than download the latest drivers from the manufacturer

Boot the machine without the modem in it.

Shut the machine down

Install the modem and boot the machine. When it says found new hardware don't pick it from the list. Use the drivers you just downloaded to install the modem.

After its done do a final reboot and than open the device manager and see what state the modem is set at. Does it have a red X or a yellow question mark? If not try to use it to connect to your ISP

i can not open the case my friend does not want to do that he is afraid it will mess up the computer how can i get the computer to detect the modem?Bring it to a computer repair shop.

Solve : modem issue?

Discussion

No Comment Found

Related InterviewSolutions

Reply to Comment