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Answer» I have a Compaq Presario SR1603WM... I use DSL No recent changes have been done to the computer... I took it apart and reseated everything... still not working... I connect to the internet and it says connected but when I open a website is says searching for site then an IP address Then says the page cannont be displayed Doesn't work with any other web browsers Please HELP!What operating system do you have?
Try the following: In Vista, press the start menu, and type: cmd Right click on "CMD" and click "run with Administrative..."
In XP: Press Start, and click "Run" type CMD and press ENTER
Now, in command prompt, type:
ipconfig /release
then
ipconfig /renew
(These are basic troubleshooting steps for NETWORK connections) That didn't work I'm using XP I called my ISP and they said I could be missing a file but I have no idea what file it could be anyone know?Missing a file?
I think they are making stuff up. Still, if they did some diagnostics through you and really did DETERMINE that that is the case somehow, you can do the following:
Have your XP CD Ready, go to the Start Menu, and Run. Type: sfc /scannow Click OK/Press Enter.
LIKE I said though, I doubt it will actually work, since there isnt any reason for a missing file to really be related with this issue... but, if they think so, we can prove them wrong here. Any router involved? Wired, or wireless connection? What browser, version? Did you try another browser? Does "ping" command work?try using this:
http://majorgeeks.com/download4372.html
to fix a possible corrupted TCP/IP stack..Actually, the above program has two tools included: - reset TCP/IP - repair Winsock
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