I have a laptop that I had not used since December because I got a new one.  The new one is in the shop so I want to use my other laptop.  Anyhow it was letting me get online and check my emails, but it would not load any websites at all.  I took it to the computer shop and they cleaned it up.  They said the hard drive is fine, but it had a lot of spyware and viruses on it.  They fixed all those problems.  At the shop the laptop was like lightening going to all the websites and stuff.  When I got it home it was the same and would not load any websites at all.  Now it is not even letting me get online at all.  My other computer (desktop) works just fine and goes to any website I need.

I have Windows XP and my internet is through Time Warner Cable.  I have a wireless router.

Any help is greatly appreciated.
Thanks,
ToniWhat browser do you use? Did you try different browser?

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%TEMP%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

I tried this and it didn't work.

When I was looking at the connections it says my ISP isn't connected.  Does this need to be and if so, how do I do it?

Thank you!What do you mean, it didn't work?

Is the wireless switch on?Can you bring up the command prompt and enter "ipconfig /all" and copy and paste the results here?  It just sounds like your old laptop has not negotiated its network connection properly, which we can help you fix.Here is what it says when I do the ipconfig/all.  I couldn't copy and paste it so I wrote it down.

Windows IP Configuration:
Host Name: Toni
Primary DnsSuffix:
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No

Ethernet adapter Wireless Network Connection

Connection- specific DNS suffix
Description: Intel PRO/Wireless 2200BG Network Connection
Physical Address: 00-13-CE-85-01-81
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
Autoconfiguration IP Address: 169.254.138.158

Ethernet Adapter Local Area Connection
Media State: Media disconnected
Description: Marvell Yukon 88E8036 PCI-E Fast
Physical Address: 00-Ao-D1-27-BF-BB

Thank you for any help you can give me.
ToniYour wireless network card has not seen your router.  The quickest way out of this would be to connect using a network cable.

If you look in your system tray (that's the area near the clock, bottom right) and hover with your MOUSE pointer over each of the icons, do any of them say anything about networking?  If you right-click on these icons, in the menus that pop up, do any say "View Available Wireless Networks"?  If so, try clicking on that option.  REPORT back.It says I am connected to my network. Quote from: Rob Pomeroy on July 13, 2009, 01:46:44 PM

If you right-click on these icons, in the menus that pop up, do any say "View Available Wireless Networks"?  If so, try clicking on that option.  Report back.