Solve : Network Card/Driver Issue?

1.	Solve : Network Card/Driver Issue?
Answer» I have a Dell Dimension 4700 running XP Home 2002 SP 2. I am experiencing difficulty with my Intel (R) Pro/100 VE Network Connection. It is currently displaying a YELLOW exclamation point in device manager. This problem occurred suddenly after a loss in power due to a storm. So far, I have tried the following: * Uninstalled the driver and reinstalled from within the system. * Uninstalled the driver and reinstalled Intel (R) Pro/100 VE Desktop Adapter (the Intel site says this contains the necessary driver for the Network Connection). * Left the "broken" driver installed and used the previously mentioned Desktop Adapter to try and repair it. * Used system restore to try to bring the system BACK to its proper state. * Used Dell Driver Reset Tool to repair the driver. * Uninstalled driver and reinstalled Dell driver. * Uninstalled driver and reinstalled another generic Intel driver. * Searched this forum for similar problems, and reset the stack and winsock. * Tried to get more information from ipconfig /all, but all it would say is: Windows IP Configuration So far, each step has resulted in the same error: 10, unable to start. Does anyone have any ideas what I could do to solve this issue? Any help would be greatly appreciated.Quote from: jondunc on June 18, 2008, 07:08:19 AM This problem occurred suddenly after a loss in power due to a storm. You have done all the stuff that I would suggest with the same network CARD.......since this happened after the storm, it could simply be fact that the NIC is shot ! have you tried any other NIC. I believe Dell Demension has on-board NIC so you would want to disable the on-board NIC in BIOS before you put a new NIC in it. CheersThanks for your reply. Is there a website or tutorial of some sort that could walk me through replacing the NIC?any luck yet??? Have you contacted Dell tech support for their services? I use HP, but I've received valuable support from them, so Dell would probably be a GOOD resource for support as well. Will I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired. I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help.Here are several references that should be helpful: How To Install Desktop PC NICs Installing a NIC Step by Step Install & Configure a Network CardQuote from: jondunc on June 23, 2008, 01:52:00 PM I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired. I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help. Sorry to hear they wanted $40 just to talk to you because of the warranty being expired. I sure don't like the sounds of that.whansen02, I believe this party ended about 5 1/2 months ago.

Answer»

I have a Dell Dimension 4700 running XP Home 2002 SP 2. I am experiencing difficulty with my Intel (R) Pro/100 VE Network Connection. It is currently displaying a YELLOW exclamation point in device manager. This problem occurred suddenly after a loss in power due to a storm. So far, I have tried the following:

* Uninstalled the driver and reinstalled from within the system.
* Uninstalled the driver and reinstalled Intel (R) Pro/100 VE Desktop Adapter (the Intel site says this contains the necessary driver for the Network Connection).
* Left the "broken" driver installed and used the previously mentioned Desktop Adapter to try and repair it.
* Used system restore to try to bring the system BACK to its proper state.
* Used Dell Driver Reset Tool to repair the driver.
* Uninstalled driver and reinstalled Dell driver.
* Uninstalled driver and reinstalled another generic Intel driver.
* Searched this forum for similar problems, and reset the stack and winsock.
* Tried to get more information from ipconfig /all, but all it would say is:
Windows IP Configuration

So far, each step has resulted in the same error: 10, unable to start.

Does anyone have any ideas what I could do to solve this issue? Any help would be greatly appreciated.Quote from: jondunc on June 18, 2008, 07:08:19 AM

This problem occurred suddenly after a loss in power due to a storm.

You have done all the stuff that I would suggest with the same network CARD.......since this happened after the storm, it could simply be fact that the NIC is shot ! have you tried any other NIC.

I believe Dell Demension has on-board NIC so you would want to disable the on-board NIC in BIOS before you put a new NIC in it.

CheersThanks for your reply. Is there a website or tutorial of some sort that could walk me through replacing the NIC?any luck yet???
Have you contacted Dell tech support for their services?
I use HP, but I've received valuable support from them, so Dell would probably be a GOOD resource for support as well.
Will
I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired. I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help.Here are several references that should be helpful:
How To Install Desktop PC NICs
Installing a NIC Step by Step
Install & Configure a Network CardQuote from: jondunc on June 23, 2008, 01:52:00 PM

I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired. I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help.

Sorry to hear they wanted $40 just to talk to you because of the warranty being expired. I sure don't like the sounds of that.whansen02, I believe this party ended about 5 1/2 months ago.

Solve : Network Card/Driver Issue?

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