I am trying to troubleshoot a networking issue.  A new T1 line was established in the business and the main office computers are operating fine with assigned IP, Subnet, Gateway and DNS. 

The problem is at an off-site department.  The current connection path is via an OTC connection Radio broadcast to the off-site.  The computers show excellent connectivity.  Running an ipconfig/all shows that the computers are finding the network, however the computers will not hit the internet.

I have gone so FAR as to replace the EXISTING linksys but this has not resolved the issue.  I would like some assistance.Was the new T1 terminated into the same equipment as before, or was new termination equipment installed?  Did the demarc, the "phone company" interface change at all?The DMARC was extended and the router is new.  The interface did change.  However, when I ipconfig the computer shows the information entered.  Connection shows excellent strength, but still no internet.OK, now I'll really show off my lack of knowledge!  (I used to test T!'s for "the phone company.")  My own I/T experience is too limited.  The only similar experience I have is on the home level -- in changing a cable modem to new hardware, one MUST work with the cable company so "they" can change settings on their side to recognize the new hardware.  If this isn't done, the new hardware will normally show connectivity, but there will be no Internet "traffic."

I'm thinking it's settings in the new router which need to be corrected.

Sorry, don't mean to be so lame...    Quote from: WolfsSpawn on September 24, 2008, 06:45:01 AM

the router is new.