Solve : New internet installation?

1.	Solve : New internet installation?
Answer» My uncle just had virgin media at his house to install new phone line and stuff to get him connected to the net for the first time, Now from what my uncle told me the virgin media technician as done it wireless. I think this is because he lives in a area where UNDERGROUND fibre optics have not been laid yet, He told him that you dont have a wireless adapter to which you need one to pick up the signal, The hub is down stairs and the pc is up, He did say that it could of been done via ethernet had they been closer, He told him he needs a usb wireless adapter to get it all going, Does this sound right ? I only ask because he is gonna buy one friday, They are roughly £10 - £15 so not to bad but I wanna make sure that's right before he does buy it, Cheers :-) If they've installed internet for him yet he isnt connected to his computer then this isnt satisfactory, to be honest. My Dad has virgin, his main connection came in downstairs and his PC is up, he had virgin to put the internet cable up the outside of the house and over the roof, so the cable went into the back bedroom. Is is bad service, that but my personal opinion, i'm not a big fan of Virgin Internet anyway. I agree with you mate. I told him they should of made sure he was online proper, no doubt now that's he probably signed for it They will be charging him, Just wondering tho mate Does that sound right what the installation guy said that all you need is a usb wireless adapter to get it up N running ? I just want to make sure he don't buy something that is useless... Cheers :-) Quote from: jay1978 on March 10, 2011, 04:50:27 AM I agree with you mate. I told him they should of made sure he was online proper, no doubt now that's he probably signed for it They will be charging him, Just wondering tho mate Does that sound right what the installation guy said that all you need is a usb wireless adapter to get it up n running ? I just want to make sure he don't buy something that is useless... Cheers :-) Yeah, it sounds reasonable. You can test his internet connection by plugging a machine into one of the ethernet connections on the router. If his machine (desktop or laptop?) doesn't have a wifi card, it won't be able to pick-up wireless. I don't want to sound condesending, but it might be worth checking, if it is a laptop, that there definately isn't a wifi card in it (there might be a physical switch, or a FN key combination to enable it) as it's been pretty standard on laptops for the last 5-ish years. Thats not reasonable at all. "we cant connect you unless you buy some hardware" attitude, is terrible Yes, you can check your internet connection by plugging your PC into the router, but this speed will probably be less using wireless. It will be like being charged for a Ferrari but only being given a Nissan micra. Anyway, if you decide to STICK with the wireless option then he'll need something like this - http://cgi.ebay.co.uk/WiFi-WIRELESS-11-N-USB-ADAPTER-LAN-DONGLE-PC-LAPTOP-/260668049428?pt=UK_Computing_Networking_SM&hash=item3cb106c814 Quote from: reddevilggg on March 10, 2011, 05:28:14 AM Yes, you can check your internet connection by plugging your PC into the router, but this speed will probably be less using wireless. It will be like being charged for a Ferrari but only being given a Nissan micra. Where did you pluck that statistic from? Unless he's being provided with a >54Mbps connection to the internet then there will be no difference in broadband speed over the wifi.Cheers GUYS, Its a desktop pc. He did use one of those broadband usb topup dongles last week and that worked fine online, He got pretty good speeds, Does this mean he has a wifi card in the pc ? I am not sure if you need a wifi card to use one of those usb broadband dongles. Quote from: jay1978 on March 10, 2011, 05:43:05 AM Cheers guys, Its a desktop pc. He did use one of those broadband usb topup dongles last week and that worked fine online, He got pretty good speeds, Does this mean he has a wifi card in the pc ? I am not sure if you need a wifi card to use one of those usb broadband dongles. The USB broadband dongle is probably a 3G only, but it might be worth checking if it's got WiFi capabilities on it. There are some pretty advanced ones. If you can nab the make and model some searching on the web should reveal it's capabilities. When I say "wifi card", it doesn't have to be internal, it can be a usb thing as well.I think if I remember correctly, My uncle's pc is a brand new one, We TRIED to use the usb BB dongle in it but it kept saying please enable your wifi but when we used it on his new pc it worked perfectly so maybe he has one built in.

Answer»

My uncle just had virgin media at his house to install new phone line and stuff to get him connected to the net for the first time, Now from what my uncle told me the virgin media technician as done it wireless. I think this is because he lives in a area where UNDERGROUND fibre optics have not been laid yet, He told him that you dont have a wireless adapter to which you need one to pick up the signal, The hub is down stairs and the pc is up, He did say that it could of been done via ethernet had they been closer, He told him he needs a usb wireless adapter to get it all going, Does this sound right ? I only ask because he is gonna buy one friday, They are roughly £10 - £15 so not to bad but I wanna make sure that's right before he does buy it, Cheers :-)
If they've installed internet for him yet he isnt connected to his computer then this isnt satisfactory, to be honest. My Dad has virgin, his main connection came in downstairs and his PC is up, he had virgin to put the internet cable up the outside of the house and over the roof, so the cable went into the back bedroom. Is is bad service, that but my personal opinion, i'm not a big fan of Virgin Internet anyway. I agree with you mate. I told him they should of made sure he was online proper, no doubt now that's he probably signed for it They will be charging him, Just wondering tho mate Does that sound right what the installation guy said that all you need is a usb wireless adapter to get it up N running ? I just want to make sure he don't buy something that is useless... Cheers :-) Quote from: jay1978 on March 10, 2011, 04:50:27 AM

I agree with you mate. I told him they should of made sure he was online proper, no doubt now that's he probably signed for it They will be charging him, Just wondering tho mate Does that sound right what the installation guy said that all you need is a usb wireless adapter to get it up n running ? I just want to make sure he don't buy something that is useless... Cheers :-)

Yeah, it sounds reasonable.

You can test his internet connection by plugging a machine into one of the ethernet connections on the router.

If his machine (desktop or laptop?) doesn't have a wifi card, it won't be able to pick-up wireless.

I don't want to sound condesending, but it might be worth checking, if it is a laptop, that there definately isn't a wifi card in it (there might be a physical switch, or a FN key combination to enable it) as it's been pretty standard on laptops for the last 5-ish years.
Thats not reasonable at all. "we cant connect you unless you buy some hardware" attitude, is terrible

Yes, you can check your internet connection by plugging your PC into the router, but this speed will probably be less using wireless. It will be like being charged for a Ferrari but only being given a Nissan micra.

Anyway, if you decide to STICK with the wireless option then he'll need something like this -
http://cgi.ebay.co.uk/WiFi-WIRELESS-11-N-USB-ADAPTER-LAN-DONGLE-PC-LAPTOP-/260668049428?pt=UK_Computing_Networking_SM&hash=item3cb106c814 Quote from: reddevilggg on March 10, 2011, 05:28:14 AM

Yes, you can check your internet connection by plugging your PC into the router, but this speed will probably be less using wireless. It will be like being charged for a Ferrari but only being given a Nissan micra.

Where did you pluck that statistic from?

Unless he's being provided with a >54Mbps connection to the internet then there will be no difference in broadband speed over the wifi.Cheers GUYS, Its a desktop pc. He did use one of those broadband usb topup dongles last week and that worked fine online, He got pretty good speeds, Does this mean he has a wifi card in the pc ? I am not sure if you need a wifi card to use one of those usb broadband dongles. Quote from: jay1978 on March 10, 2011, 05:43:05 AM

Cheers guys, Its a desktop pc. He did use one of those broadband usb topup dongles last week and that worked fine online, He got pretty good speeds, Does this mean he has a wifi card in the pc ? I am not sure if you need a wifi card to use one of those usb broadband dongles.

The USB broadband dongle is probably a 3G only, but it might be worth checking if it's got WiFi capabilities on it. There are some pretty advanced ones.

If you can nab the make and model some searching on the web should reveal it's capabilities.

When I say "wifi card", it doesn't have to be internal, it can be a usb thing as well.I think if I remember correctly, My uncle's pc is a brand new one, We TRIED to use the usb BB dongle in it but it kept saying please enable your wifi but when we used it on his new pc it worked perfectly so maybe he has one built in.

Solve : New internet installation?

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