Hi I read a POST about no sound and thought I better check with you before I try to fix my problem. I'll tell you the story and then post the EVEREST results for my computer. I had win 2000 on my computer and then had to change to XP Pro after being locked out by an unknown password. I know XP better so thought this would be good for me. The only thing is XP seems to be working fine, but now have no sound. I've been told by a friend that is somewhat of a geek that I need Realtek AC97 driver and this download should solve my problem. I have dial-up and after numerous tries to download from various sites I succeeded today. It's the 404 series, every time I tried 405 it wouldn't finish downloading.

My question is if this is the RIGHT way to go to solve this problem by installing this driver? And a side note/question is when I go to the sites even EVEREST they tell you to have them scan the computer, download fix registry, scan computer for driver updates, etc. Can you tell me about these things and if I should do any of them? I have another computer that is very sluggish perhaps one of these could help.

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer CHRISTIS-DFF31B
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-09-23
Time 16:51


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name CHRISTIS-DFF31B
User Name Administrator

Motherboard:
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name TriGem Glendale
Motherboard Chipset Intel Brookdale-G i845GL
System Memory 758 MB (PC2100 DDR SDRAM)
BIOS Type Phoenix (10/14/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 7500 Family (Microsoft Corporation) (64 MB)
Video Adapter RADEON 7500 Family (Microsoft Corporation) (64 MB)
3D Accelerator ATI Radeon 7500 (RV200)
3D Accelerator Intel Extreme Graphics
Monitor HP Pavilion MX70 [17" CRT] (THTDQ73878)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00AUA1 (37 GB, IDE)
Optical Drive COMBI RW16x10/DVD
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38154 MB (34100 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC
Network Adapter WAN (PPP/SLIP) Interface (64.24.149.126)
Modem U.S. Robotics 56K Faxmodem USB

Peripherals:
Printer HP DeskJet 930C/932C/935C
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device U.S. Robotics 56K Faxmodem USB


A really simple fix, whenever you install a new version of Windows XP or any other OS for that matter you need drivers for your hardware. Typically, the CD with all the drivers comes with your motherboard if you PURCHASED it separately, other than that if its a pretty new PC there is usually a recovery hard drive (or files) on it pre-loaded.

Your friend is right you need the sound drivers, check the model of your motherboard and from there go to manufacturer's website, locate your model and downloaded needed sound, video, lan, etc. drivers.

Hope this helps. Good luck.The first thing you should do after an install is to make sure all of your drivers loaded. Click Start then Run and type in: Devmgmt.msc and press enter. This will take you to device manger. Here you see all of your hardware devices. If you see any yellow question marks or EXCLAMATION points then you will need a driver for that device.

When you bought your computer it should have came with a few disks, one of these should be your drivers disk. Run this disk to get rid of all of those pesky question marks in device manger.

If you don't have your drivers disk then you can download them from your computer manufacturers website. Look for a driver download option on the home page. Now just download and run them.

The very next thing you should do is go to windows update and get all of the updates that are available for your computer. You will probably have to restart a few times. Just keep going back to update until it stops finding updates for your computer.

Now install the antivirus program of your choice and you should be good to go.