Remove the soundcard and its driver from your PC first and use the onboard sound.In patio's words: "Clear as mud."


Quote from: jason2074 on September 21, 2011, 11:16:32 PM

Remove the soundcard and its driver from your PC first and use the onboard sound.

Also, before i got this graphics card, as far as i know Nvidia NEVER governed my sound; the only Nvidia brand hardware i have is my graphics card. I went through every Nvidia option from its control center, and found nothing related to sound.

In patio's words: "Clear as mud."

The Realtek soundcard is onboard... and the "NVIDIA High Definition Audio" is installed for S/PDIF passthrough (on older cards-newer cards also have the driver, which is used for direct audio output through HDMI; all audio is transferred through the PCI-E bus). He only has one soundcard, and its malfunctioning.You are right-the problem has nothing to do with your graphics-S/PDIF requires a functioning audio driver to begin with.
http://www.hardwaresecrets.com/article/600/2
What S/PDIF is and how to use it. I am really digressing here.


Could you try downloading your Realtek Audio Driver and reinstalling it? when you run the setup executable there may be an option to "repair installation."

sorry, i am confused as to why i need to be using the S/PDIF route? ive located the two connectors, gotta find a cable for them though. Is this option so that i can have hd sound though? cause im not using hdmi for anything. i only want my two monitors to work. and have sound on my computer ill try playing with the realtek drivers


EDIT: in trying to update the realtek driver, to get the driver, i had to download driver detective (bad i thought...), and driver detective is telling me the device is not plugged in... its onboard, i never unplugged anything, fml this is starting to piss me off!!!

I have also tried going through Realtek's website. their drivers are continually crashing also...

No you don't need to go the S/PDIF route-I brought that up to explain the presence of an "NVIDIA High Definition Sound" in your Device manager. That is not related to the main problem. We want your onboard sound back up and running.


Have you tried manually uninstalling the "High Definition Audio Device" in Device Manager? (right-click, then Uninstall).

Don't use Realtek's generic driver, use the one from HP.

Completely uninstall any driver that's currently installed for it, download from HP, then reinstall. If that doesn't work, there could well be a problem with the onboard chipset.

Oh... I see....
Your PC does not have any official driver support for windows 7, both the 32-bt and the 64-bit one. It only has support for Vista. We have got a problem.


Your "Asus" motherboard was probably designed just for HP and is not available mainstream-thus explaining the lack of support on the Asus website.


http://www.sevenforums.com/tutorials/316-compatibility-mode.html
Try doing this with the driver installer that refuses to run on Windows 7.

it was a pre-built, all i installed was the graphics card. my audio chipset is integrated, speakers work fine on an mp3 and if i hook another set up to the desktop same problem persists. how do i go about finding my motherboard info? i believe the model number is 7th down in the 1st screenshot i posted

Yes, the GG...-ABA is the full model number. The A6109n could be the HP identifier for the mobo manufacturer's part number. It's likely the manuf. part number is silkscreened on the mobo. Also, you should also be able to identify the sound chip on the motherboard, by looking at it. Here's a pic of it from HP:


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01080282&tmp_task=prodinfoCategory&cc=us&dlc=en&lang=en&lc=en&product=3445431

It's an Asus motherboard.


I can't make out the writing on the sound chip. It's the one next to the audio connectors. Specs say: Realtek ALC888S

The computer I'm on now has onboard Realtek. The driver file readme says:
Driver Package R2.65
Realtek HD Audio Driver support all of Realtek HD Audio Codec .
1. Vista/Windows 7 WHQL Supporting:
ALC882, ALC883, ALC885, ALC886, ALC887, ALC888, ALC889, ALC892, ALC899, ALC861VD, ALC660,
ALC662, ALC663, ALC665, ALC670, ALC672, ALC676, ALC680, ALC221, ALC231, ALC260, ALC262,
ALC267, ALC268, ALC269, ALC270, ALC272, ALC273, ALC275, ALC276
2. Windows 2000/XP WHQL Supporting:
ALC880, ALC882, ALC883, ALC885, ALC886, ALC887, ALC888, ALC889, ALC892, ALC899, ALC861VC,
ALC861VD, ALC660, ALC662, ALC663, ALC665, ALC670, ALC672, ALC676, ALC680 ALC221, ALC231,
ALC260, ALC262, ALC267,ALC268, ALC269, ALC270, ALC272, ALC273, ALC275, ALC276
3. HDMI Device WHQL Support: ATI HDMI Devices
4. OS Supporting: Microsoft Windows XP, Windows 2000, Windows Server 2003, Vista, Windows Server 2008, Windows7 - x86/x64
5. Pack with Microsoft High Definition Audio UAAV1.0a(5013) For Windows 2000 SP4, XP SP1, XP SP2, Server 2003 SP1.

You can get the file here: http://218.210.127.131/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High%20Definition%20Audio%20Codecs