Hi -

I have read a few similar threads, and tried suggestions from the "Limited or no Connectivity" thread, but couldn't get that to work. Here's my scenario:

My husband bought a used computer to use in his studio. Trying to connect via LAN to the internet (using a cable to our existing broadband box that this computer works with). The old computer shows that all the hardware is working correctly. The cable is working (checked on my computer) as is the broadband box (sorry, I'm a real beginner so I don't know if this is the right TERM). The network and connections box shows that it is working (blue COMPUTERS on the image). However when I check status, it shows that the computer is sending information, but not receiving any.

Any help is much appreciated.

Thanks,
Julie
broadband box - I assume, this would be modem.
Your OS is listed as Vista. What OS do we have on that old computer?
If XP, or Vista....

Go Start>Run ("Start search" in Vista).
TYPE in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all TEXT, and post it in your next reply.