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Solve : nothing I've tried will get my print spooler to start? |
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Answer» Hi, all of a sudden when I tried to print from paint shop PRO, my print spooler has stopped running and i've been trying for over a week now to get it running again. the printer has already been uninstalled and I can't reinstall because upon installation it gives me the error message about the print spool. I'm trying to borrow a windows cd. Did you try the routine in 1) above? Then re-boot. Results? tried the routine in one and when it reboots the found new hardware wizard says it was a problem installing this hardware an error occurred during the installation of the device the rpc server is unavailable I checked rpc in services and rpc and rpc locator are started and set to automaticGet your Win CD (you'll need the same version and service pack as the operating system on the computer). Start>Run, type: sfc /scannow (note space after sfc); insert CD when asked. This will search for and replace any corrupt system files. Quote tried the routine in one and when it reboots the found new hardware wizard says it was a problem installing this hardware an error occurred during the installation of the device The printer should be unplugged when doing this...matter of fact if it's a USB printer it shouldn't be plugged in at all until you are prompted when re-installing the software for it, but let's address the other issues first by trying the above procedure first and then running sfc /scannow as drm suggested. Remember to re-boot when it finishes.still haven't gotten a windows xp media center edition cd. do you know anthing about CHANGING the path in the registry to point to C:windows/i386 I want to add that I tried to delete all of the folders INSIDE my spools folder but there is one folder I can't delete named color because it says that another program is using the file in the meantime, I found this about the i386 folder A very common way for manufacturers to supply the system file set on preinstalled (OEM) machines is to place them on the hard drive. This is done because in general you cannot directly expand files from the image disks or recovery partition that is provided with the system. The problem is that the image used to install the system references the system file set (I386 folder) as being on the installation CD - and most of the time the user does not have one of these. When the system requires one of these files, the user is prompted to insert the setup disk that they do not possess, and most times there is no option to redirect the search to another location. Therefore, what needs to be done is that the reference to the I386 folder needs to be changed. This is done in the system registry, but first you need to locate it. Is there anyone who can walk me through this step-by-step? ThanksBoot to safe mode and remove the file named color and re-boot and re-start the spooler service. Quote The printer should be unplugged when doing this...matter of fact if it's a USB printer it shouldn't be plugged in at all until you are prompted when re-installing the software for it, but let's address the other issues first by trying the above procedure first and then running sfc /scannow as drm suggested. Did you follow these steps yet ? ?ok I booted to safe mode, removed the color file, rebooted and tried to start the spooler service and go th error message could not start the print spooler service on local computer error 2: the system cannot find the specified file usb unplugged tried to install software and got the message Print spooler(spooler): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. still haven't gotten a windows xp media center edition cd. do you know anthing about changing the path in the registry to point to C:windows/i386 so that I can run the sfc/ scannow? Is there anyone who can help me please? while waiting for a reply, I have tried to run sfc scannow and it keeps asking for a cd. I've changed the source path to point to c:\windows my i386 folder is located in C:\windows\i386. In the registry, I did not have a source path. what I saw was installation services, and service pack source path. I changed both of these to point to c:\windows. I cannot get sfc scan to look for i386 there.Your HP computer should have come with some discs. Look for the one that says Utilities and Drivers. Go into Control Panel and uninstall all printers. Make sure the printer is "Not" connected to the computer. Re-install the printer, either with the printer installation disc or the HP utilities and drivers disc. Follow the prompts. Do not connect the printer to the computer until you're instructed to do so. |
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