Today I bought an Acomdata drive enclosure for an old 80gb Seagate hard drive that I had in a previous computer.  I set the jumper to Master (it was on cable select as there were 2 drives in the old computer), and installed it into the enclosure.

When I turn the drive on and plug it into my computers usb port, (Dell XPS M1710) the computer RECOGNISES the drive as a USB Mass Storage Device, but I can only find evidence of it in the Device MANAGER - it does not appear as a drive in "My Computer", nor in Disk Management.

I've tested it on 3 different systems, with the same result. It is recognised when it is plugged in, and appears in the "Safely Remove Hardware"  - but nowhere else.

I have tried setting the path of my DVD drive to E:, in case there was a conflict with the other drive - and now I'm just confused!

Here's a screen grab of a few pages of stuff from my PC that might help??

http://i26.photobucket.com/albums/c150/Joelears/screen.jpg


Thank you SO MUCH in advance for helping out!

JoelDrive itself may be dead. When you turn enclosure power on, can you hear drive spinning?Yep, I can hear the drive spinning away. Everything seems to be normal, I just can't access the data in anyway!

It's really frustrating!Did you try to remove jumper?
My EXTERNAL drive (in enclosure) has no jumpers set.I tried it with both Jumper in (set to master once, slave another), and jumper out - same result each time.

Is there anything else I can be doing to check is the drive is still functioning - it sounds like it is working, but is there anyway of checking it if windows can only partly see it and wont assign it a drive letter?Short of declaring your brand new enclosure being bad out-of-the-box, you can try to slave your drive.How WOULD I do that? I notcied there was a setting for "slae" with the jumpers, and I did test it that way - but is there a special way of setting it up that I don't know?

Thank you so much for your help with this, by the way - I really appreciate it.No, I'm talking about hooking it up as a slave internally.
Another option, would be to run to the store, and exchange enclosure - just to make sure it's not faulty.sir broni is right bro, you should have tried the enclosure in the store where you bought it to be sure that it's deffective. have you tried setting another hard drive as slave in your previous computer?JoelEars,Your problems with your Internal HDD to case configuration brings back memories.Had same problem not too long ago. Fortunately i had 3 identical cases (all brand new).Finally was able to get it working in only one of them.However jumpering was critical. I contacted the case manufacturer and the HDD manufacturer and i don't remember which one it was but one of the 2 gave me the correct jumper configuration and then it worked (and still does).If you can make your inquiries by telephone and not e-mail as it will move things along a LOT faster.goodluck,truenorth