Hi Guys,

Firstly thanks for this forum it's always good to see people helping others.

Let me now start with my problem. I would like to list more info about my gear but im at work right now and to be honest i cant exaclty remember what i have. All i can tell you is im running Windows 7 professional and my motherboard has an onboard network adapter. My modem/router i just bought yesterday is a tplink TD-W8968.

A few days ago we had a thunderstorm and i remember waking up and screaming like a girl when a huge clap of thunder was right above my house shaking everything around. The next day i noticed my old dlink wasnt working. it was plugged in to the POWER but no light nothing.

Yesterday i went and bought the above router and whilst setting it up i noticed when i plugged my pc to the router/modem the connection light wasnt coming on. this was STOPPING the cd install from working as it needed the connection.

i GOT my laptop, also on windows 7 but home edition and plugged it in and the light came on. so i logged into the router from there and set up the network that way. internet working fine conneceted etc. my laptop is always on the wireless though and i need my pc hardwired.

this is what ive tried now: i did the whole restart pc and router etc. nothing.
i used different cables and tried both ends in different sockets.

after this i assumed maybe my network adapter got fried too so i went to control panel and CHECKED hardware, said the adapter worked fine. i also went to command prompt and did a ping from the pc and it said 4 sent 4 received 0 lost. so i assume now my network adapter is still working.
am i correct in this assumption?

is there anything else you guys can think of? my computer is fairly new so i assume all the equipment is up to the latest specs. seeing as my router/modem is brand new and NBN capable and network N is there a possible compatability issue with my network adapter and a newer modem or is that only possible with ancient machines? or not at all? you dont really need a certain spec of adapter do you?

thanks for your help in advance.

FaustoThere is a detail that is not clear to me. I will make an assumption.

I assume problem PC is a desktop and it was plugged into the router with a wire connection. I will also assume that the electrical discharge that zapped your old router also did some DAMAGE to the motherboard Ethernet adapter.
You can buy a PCI Ethernet card for a very low cost.
About $16 at Amazon. Or check with local stores.


You should report this to your DSL or cable provider. And contact your insurance company. DSL lines are supposed to have suitable protection for electrical discharges other that a direct lightning strike.

In the case of a direct lightning strike, the home owners insurance should cover damages. Surge protection does not prevent damage from a direct hit.