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Solve : PLEASE HELP?? IM COMPLETELY LOST WHAT TO DO????? |
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Answer» Please COULD somebody help me, I recently changed ISP, to SKY Broadband..... 1st pc, is running Windows XP, we then got my Laptop that runs from Vista Premium, I then got my Partner a Laptop, which runs Vista Basic... My partner's Laptop, is a TOSHIBA SATTELITE PRO L40... All were working completely fine with our BELKIN 54g Wireless Router, however, when we changed to sky broadband, we were sent a SAGEM Router, The main PC, has Windows xp, works great, My Acer aspire 5720 laptop works fine, yet, the Toshiba Laptop will not connect??? it is not broke or damaged, I have rang Sky more times thanI can count for help, also Toshiba??? STILL NO JOY??? The last pc tech guy I spoke to said, that vista basic & Sky broadband, do have compatibility issues yet, Sky tell me repeatedly that the laptop is broken!!!! It has been checked and is not?? I was told that I can run any OS on the Laptop, advised to return to xp for the laptop that doesnt work?? I have WINDOWS XP BLACK EDT 2009 1.24, I have loaded the DISC onto the Toshiba sattelite pro L40, yet still nothing??? do I need to remove the vista basic from it 1st PLEASE? I am disabled also my partner, so I am housebound, so I cannot, get out & sort it out??? Im a novice & unsure what I can do? if it can be put right??? some one please help or should I give up?? its been like this since last November!!!! im so upset as it was a gift & is just a year old??? Any advice will be much appreciated.... KINDEST REGARDS.. HONEY1601.xHi honey, you need to boot-up the Windows CD from your computers BIOS, when the laptop starts up, before it gets to the windows booting up screen you should see a little menu flash about about press some key to go into the BIOS, then you have to try to tap that key quick, you have to go into the BIOS and then once your in the BIOS you should have an option to set-it up to boot from the CD. You can find more INFORMATION about it here: http://www.michaelstevenstech.com/XPrepairinstall.htm If you dont catch what it says as it will flash it up pretty quick, you may have to reboot the computer one or two times... It can be frustrating but take your time you'll get their in the end, good luck! P.S: See if you can find the book that came with the laptop, it might say how to do it in there... & those sky engineers sound like a very helpful bunch! It can be put right dont despair! |
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