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Solve : PSU problem??

Answer»

Hello everyone.
If i'm not in the right CATEGORY for this post, pardon me, and feel free to move it.

First of all, I bought my build some weeks ago.

My build consist of:

Power Supply: Antec TruePower New TP-750 750W Continuous Power ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS BRONZE Certified Active PFC "compatible with Core i7/Core i5" Power Supply

Processor: Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 3000 BX80623I52500K

Motherboard: ASRock Z68 Extreme3 Gen3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Video card: MSI N560GTX-Ti Twin Frozr II 2GD5/OC GeForce GTX 560 Ti (Fermi) 2GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Heatsink: COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/AM3+

Hard drive: Seagate Barracuda ST500DM002 500GB 7200 RPM 16MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Memory: G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL

DVD-Writer: ASUS 24X DVD BURNER - Bulk 24X DVD+R 8X DVD+RW 12X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM Black SATA Model DRW-24B1ST/BLK/B/AS - CD / DVD Burners

Case: http://www.newegg.ca/Product/Product.aspx?Item=N82E16811147107

After looking at lots of videos on the internet, I took 5-6 hours of my time, doing very CAREFULLY my computer.
At first, the test build I made outside the case worked perfectly.
But when I putted everything inside the box, plugged everything, the power wouldn't turn on.
Seems like the power-supply was dead.

I ordered another one, and I shipped that one back.
Today, I received that power-supply. I plugged only the 20+4 pins in the motherboard, and everything was fine.
After that, I plugged everything in my computer (fans, hdd, video card, etc). I turned on the computer, and everything worked perfectly!

So I looked for my Windows 7 CD, I putted it in the dvd-burner, turned back to do something quick, and when I looked back at my computer, it was turned off. I pressed the power button, and nothing happened.

Sometimes, when I press the power button, the fans would work for maybe half a second and then dead nothing.

So I'd like to know, if it is possible that i'm unlucky enough to get 2 dead power-supply in a row, or if maybe something else is going wrong in my computer, or if I did something wrong, or if something in my build is incompatible or something..

Thanks in advance, and sorry about the quality of my english, i speak french most of the time.

EDIT: I tried powering up the computer with the power button on the motherboard. Nothing happened.
I discovered the "Clr cmos" button on the back of the motherboard. When I press it, my computer gets power for maybe half a second, and then nothing. Wonder if it can help.

EDIT2: I took the motherboard out of the case, and I tried powering it with only the ram, PSU and CPU. Didn't work. I swapped with the rams sockets. Nothing.

I tried doing the paper clip thing to try the PSU. I plugged a case fan to try it. It got power for half a second and then it stopped, again.

Is it possible that I have a faulty piece in my build that scrap my power supplys? Quote

I tried doing the paper clip thing to try the PSU. I plugged a case fan to try it. It got power for half a second and then it stopped, again.

You did the what now? Paper clip thing?

Did you take ESD precautions? If so, describe them to me.I did that kind of test with the power supply: http://www.overclock.net/t/96712/how-to-jump-start-a-power-supply-psu-test-a-power-supply-and-components

For the ESD precautions, everything was turned off, it was on a non-conductive surface, I was standing up, and I was grounded touching my computer case. Quote
I was on a non-conductive surface

Its conductivity that protects you from ESD (hence the reason you have to connect to your case in order to be protected) but you're not unfamiliar with the subject so I'll assume you didn't waste any hardware with a discharge. If you feel that this may have been the case, you should mention it sooner rather than later.

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did that kind of test with the power supply

Yeah, I'm not sure if that is very useful. A fan isn't much of a load and other than the state of the fuse, you can't really tell much from such a test.

However, you also mention

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EDIT2: I took the motherboard out of the case, and I tried powering it with only the ram, PSU and CPU. Didn't work. I swapped with the rams sockets. Nothing.

And this happens with both PSU's?

What kind of outlet is your computer connected to and is it connected with an extension cord? If so, what type of extension cord?

it's a bit odd for two PSU's to both give up the ghost.

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But when I putted everything inside the box, plugged everything, the power wouldn't turn on.
Seems like the power-supply was dead... First of all, I bought my build some weeks ago. 

So did you only now put it together or did it work fine all this time up until now?

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So I looked for my Windows 7 CD, I putted it in the dvd-burner, turned back to do something quick, and when I looked back at my computer, it was turned off. I pressed the power button, and nothing happened.

Did you mount your CPU cooler as per instructions?

Did you install the risers? Quote
Its conductivity that protects you from ESD (hence the reason you have to connect to your case in order to be protected) but you're not unfamiliar with the subject so I'll assume you didn't waste any hardware with a discharge. If you feel that this may have been the case, you should mention it sooner rather than later.

I am pretty sure I didn't break anything with a discharge. But there is still some possibilities..

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Yeah, I'm not sure if that is very useful. A fan isn't much of a load and other than the state of the fuse, you can't really tell much from such a test.

I know, but even if I try only with a fan, or only with the motherboard, or even with the whole lot, it always does the same thing: Gives power for half a second and shut down.

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And this happens with both PSU's?

What kind of outlet is your computer connected to and is it connected with an extension cord? If so, what type of extension cord?

it's a bit odd for two PSU's to both give up the ghost.

It did happen with both PSUs. It was connected directly to the wall everytimes.

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So did you only now put it together or did it work fine all this time up until now?

When I tried everything for the first time, I was almost sure that the power supply was dead or something, so I send it back and I waited for them to ship another one.
The only time it worked fine is yesterday, before it shut down by himself and couldn't power on anymore. I was accessing the BIOs. Didn't have time to do anything but put that Windows 7 CD in. 1-2 minute after, it happened.

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Did you mount your CPU cooler as per instructions?

Did you install the risers?

Yes I did of course.And this wall outlet is in order, you've had other devices hooked up to it that did not break down? Switch on the back set to whatever voltage comes out of the mains? PSU capable of auto-switching if there is no switch?

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When I tried everything for the first time, I was almost sure that the power supply was dead or something, so I send it back and I waited for them to ship another one.
The only time it worked fine is yesterday, before it shut down by himself and couldn't power on anymore. I was accessing the BIOs. Didn't have time to do anything but put that Windows 7 CD in. 1-2 minute after, it happened.

They didn't send you the same one back? Did you note the serial NUMBER for the first PSU?

I'd like for you to make absolutely sure that your CPU cooler is mounted properly. Quote
And this wall outlet is in order, you've had other devices hooked up to it that did not break down? Switch on the back set to whatever voltage comes out of the mains? PSU capable of auto-switching if there is no switch?

Yep. Had lots of devices hooked up to it and everything works fine.   And my power supply doesn't have any switch on the back to set it to whatever voltage, so I guess it is capable of auto-switching.


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They didn't send you the same one back? Did you note the serial number for the first PSU?

I ordered another of the same power-supply the same day I send that one back for a refund.

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I'd like for you to make absolutely sure that your CPU cooler is mounted properly.

Right now, the cpu cooler is not mounted since I took everything off the motherboard but the cpu and the ram. But i'm pretty sure it was mounted properly when I tried yesterday.Well, perhaps you just got unlucky and were sent another defective PSU. I would return this one as well; third time's the charm. Is the company you order these things from trustworthy? Are these PSU's sealed?

I have never seen a piece of hardware break the PSU so I doubt it's any of your hardware.Some people told me that it's VERY unlikely to get a defective PSU. The company where I order these is Directcanada.com.
They are very trustworthy and everything I order from them is sealed. Quote from: Doomer on March 13, 2012, 06:27:28 PM
Some people told me that it's VERY unlikely to get a defective PSU. The company where I order these is Directcanada.com.
They are very trustworthy and everything I order from them is sealed.

Try the PSU on some other hardware, then.

You do risk damaging it if the PSU isn't in order but if "some people"' their opinion is important to you, then set your mind at ease by testing it!
That paperclip thing doesn't really do it. At the very least, you'd need a load of some kind like a resistor.

I use one of these: http://www.recom.nl/testers.html

Not very accurate but useful in these situations.


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