can you help me . i want remote access on the client desktop software .MANY options out there RDP, VNC, GotoMyPC, Crossloop, PC Anywhere.... You will need the client physically to accept connections on 2 of the 5 listed. RDP, VNC, and PC Anywhere are accessible if you have credentials without user allowing/disallowing, however RDP locks out the current user while VNC and PC Anywhere allows for concurrent access. VNC is free to use for home users although for Windows 7 I believe you have to buy a license.

VNC use to be my favorite method until my one SERVER got hit by BlackVNC when running 3.7. An update to latest FIXES for BlackVNC exploit.

I have used 4 of the 5 above. Haven't used gotomypc but its out there. My favorite for friends and family tech support was crossloop in which you have to be on phone or chat room to share the 6 digit passcode to enter the clients machine. The clients machine generated a passcode and the code is GOOD for only a certain period of time and you enter that code in at your END as the person giving support and you are then given access to their system, (display, keyboard, mouse).

In order to have access you need to know the credentials or contact the client for them. There is no help here for hacking into peoples systems.