InterviewSolution
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Solve : Road Runner + Wireless Router issues? |
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Answer» I receieve internet services through Time Warner Cable here in Lincoln, NE. Recently we upgraded our basic road runner to the so called faster and it's been nothing but problems: I was however able to restore internet access to the main computer by redirecting the ethernet cable from the modem directly into the computer. You correctly did one of the first steps in troubleshooting. You've shown that you do have connectivity to the internet. How are your speeds when the computer is connected directly to the cable modem, as it is now? Or is there a more accurate site/freeware I should use?Uh, no -- that'll do Humor me. Start > Run In the box that opens, which should be cmd.exe, type: ping www. google.com Post those results, please. Note to Time/Warner: This is NOT dialup!!! Pinging www.1.google.com [74.125.127.99] with 32 bytes of data: Reply from 74.125.127.99: bytes=32 time=89ms TTL=241 Reply from 74.125.127.99: bytes=32 time=90ms TTL=241 Reply from 74.125.127.99: bytes=32 time=93ms TTL=241 Reply from 74.125.127.99: bytes=32 time=90ms TTL=241 Ping statistics for 74.125.127.99: packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 89 ms, Maximum = 93ms, Average = 90msThat 93 millisecond round trip average seems a little HIGH... Okay well I the modem hooked up to the wireless router and it seems to work fine. From my personal computer the speeds are: C:\Users\Scott>ping www.google.com Ping request could not find host www.google.com. Please check the name and try a gain. C:\Users\Scott> C:\Users\Scott>ping google.com Pinging google.com [74.125.127.100] with 32 bytes of data: Reply from 74.125.127.100: bytes=32 time=90ms TTL=241 Reply from 74.125.127.100: bytes=32 time=89ms TTL=241 Reply from 74.125.127.100: bytes=32 time=91ms TTL=241 Reply from 74.125.127.100: bytes=32 time=93ms TTL=241 Ping statistics for 74.125.127.100: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 89ms, Maximum = 93ms, Average = 90ms Time Warner has a technician coming out TOMMOROW in the afternoon, so should I still have them come out or have it cancelled? The only problem I seem to be having now are the peak and late hour slow connections.Let the tech come. I don't like those Speedtest results at all.Well they stopped by but no one was home. I tried to get online when I got home at 6:01 and had a reloading page for a long time with no other computers on the network running and no programs seeking updates. Here's the result: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Scott>ping google.com Pinging google.com [74.125.45.100] with 32 bytes of data: Request timed out. Reply from 74.125.45.100: bytes=32 time=44ms TTL=52 Request timed out. Reply from 74.125.45.100: bytes=32 time=93ms TTL=52 Ping statistics for 74.125.45.100: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss), Approximate round trip times in milli-seconds: Minimum = 44ms, Maximum = 93ms, Average = 68ms C:\Users\Scott> |
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