Solve : Sound Card Damaged??

1.	Solve : Sound Card Damaged??
Answer» I had my girlfriend's Dell Inspiron 1210's keyboard swapped out after it stopped functioning and afterward it had issues with the sound - stuttering, clipping, distortion, slowing down and speeding. When a video file plays the problems with the audio effect the video as well. I gave it back to my friend who SAID that the audio card was loose but he put it back in place. It still has issues and I have tried everything including adjusting the equalizer and downloading new drivers (none available). I am thinking the sound card got damaged or compressed, but wondering if it would EVEN still function. The Dell is running XP Home Edition Service Pack 3 and the sound card is RealTek High Definition Audio. Thanks.Quote am thinking the sound card got damaged You are right. After you attempts to re load the drivers, there is not much else you can do. Try another sound card. Does not have to be an expensive one. They all make sound.I did a bit more research and RealTek is onboard sound vs a sound card. I am not sure what difference that makes with potential damage or not.It is very possible with the removal and reinstall of the laptop keyboard that damage may have been done to your sound card. If you don't want to spend a LOT of money on repairs to it then here is another option. Install an external sound card. Here is a link to a site offering many of them. It is only as a guide you may wish to find one elsewhere more convenient. http://www.nextag.com/laptop-sound-card/stores-html truenorthInspiron 1210 is a Mini 1210, i.e. Netbook. http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INSPIRON1210&os=WLH&osl=en&catid=&impid= There is no sound card, there is a sound chip, i.e. onboard sound. Your friend said the audio card was loose & he put it back in place? That makes him the miracle worker; why not let him fix it?He said that there was something loose that he pushed back in (that sounds filthy, not intended), both of us assumed it was a sound card. I have downloaded the drivers from the dell site above and they say there is no driver supported, even though the ALC269 HD is what is on the laptop. I am still a little lost though, since it is onboard sound does that MEAN it is just a software issue I am missing or is there likely physical damage somewhere? If it is physical damage is an external sound card the best option?Without (our) ability to physically examine the location of the on board sound card it is impossible for us to be certain as to whether there has been damage to the chip. It is both possible to be a hardware (damage) or a software issue. It might be possible (but not guarantied) that if you can see where the chip is located and how it could be affected by the replacement of the keyboard then you possibly could see if replacing the keyboard COULD have damaged the sound. It is a very small computer and things must be pretty tight in there. It would be nice (for you) if you could accurately determine the fault before you expend any money but in the final analysis you DO have the external sound card option. truenorthI installed a SIIG USB sound card and Xear 3D and most of the issues are solved but there is still occasional stalling of sound and crackling like a vinyl record. Why would these issues still PERSIST?The fact that replacing the "chip" with your USB sound card and now having available sound is a big improvement. Now you are dealing with a sound "quality" issue. There can be a number of issues that can cause that.Is the sound quality the same whether you are on external speakers or headset? What is your sound media player program that you are listening to your sound with? When you go into control panel "sound and audio devices/hardware" is your new device shown there? Does the original on board device still appear in the list ? I would like you to download VLC media player (its free) and try to play a media source that is giving you current poor quality and see if it makes any difference. Also try different USB ports. truenorthExperiencing the issues with both headphones and speakers. Was using Windows Media Player, but the issues still occurred with VLC and streaming audio and video and tried all USB ports. Both USb and on board appear in the "sounds and audio devices/hardware", USB is active and on-board is inactive. Do these sound issues occur in ALL cases (such as when playing a prerecorded disc or file on your HDD) ? Or do they only occur when "streaming"? truenorthIt occurs in all cases (streaming and being played from the HDD)Just a wild shot in the dark... Have you done a virus scan lately? Just a hunch, but I have a paranoid reason.Fully scanned with Malwarebytes and Avast, no viruses detected. The issues seem to get worse in fact, audio and video are stuttering and stopping every second.Quote from: jto916 on February 06, 2011, 02:16:07 AM Fully scanned with Malwarebytes and Avast, no viruses detected. The issues seem to get worse in fact, audio and video are stuttering and stopping every second. Make a backup. Remove ALL mufti-media programs. Install just one program to run videos.

Answer»

I had my girlfriend's Dell Inspiron 1210's keyboard swapped out after it stopped functioning and afterward it had issues with the sound - stuttering, clipping, distortion, slowing down and speeding. When a video file plays the problems with the audio effect the video as well. I gave it back to my friend who SAID that the audio card was loose but he put it back in place. It still has issues and I have tried everything including adjusting the equalizer and downloading new drivers (none available). I am thinking the sound card got damaged or compressed, but wondering if it would EVEN still function. The Dell is running XP Home Edition Service Pack 3 and the sound card is RealTek High Definition Audio. Thanks.Quote

am thinking the sound card got damaged

You are right. After you attempts to re load the drivers, there is not much else you can do. Try another sound card. Does not have to be an expensive one. They all make sound.I did a bit more research and RealTek is onboard sound vs a sound card. I am not sure what difference that makes with potential damage or not.It is very possible with the removal and reinstall of the laptop keyboard that damage may have been done to your sound card. If you don't want to spend a LOT of money on repairs to it then here is another option. Install an external sound card. Here is a link to a site offering many of them. It is only as a guide you may wish to find one elsewhere more convenient.
http://www.nextag.com/laptop-sound-card/stores-html
truenorthInspiron 1210 is a Mini 1210, i.e. Netbook.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INSPIRON1210&os=WLH&osl=en&catid=&impid=

There is no sound card, there is a sound chip, i.e. onboard sound. Your friend said the audio card was loose & he put it back in place? That makes him the miracle worker; why not let him fix it?He said that there was something loose that he pushed back in (that sounds filthy, not intended), both of us assumed it was a sound card. I have downloaded the drivers from the dell site above and they say there is no driver supported, even though the ALC269 HD is what is on the laptop.
I am still a little lost though, since it is onboard sound does that MEAN it is just a software issue I am missing or is there likely physical damage somewhere? If it is physical damage is an external sound card the best option?Without (our) ability to physically examine the location of the on board sound card it is impossible for us to be certain as to whether there has been damage to the chip. It is both possible to be a hardware (damage) or a software issue. It might be possible (but not guarantied) that if you can see where the chip is located and how it could be affected by the replacement of the keyboard then you possibly could see if replacing the keyboard COULD have damaged the sound. It is a very small computer and things must be pretty tight in there. It would be nice (for you) if you could accurately determine the fault before you expend any money but in the final analysis you DO have the external sound card option. truenorthI installed a SIIG USB sound card and Xear 3D and most of the issues are solved but there is still occasional stalling of sound and crackling like a vinyl record. Why would these issues still PERSIST?The fact that replacing the "chip" with your USB sound card and now having available sound is a big improvement. Now you are dealing with a sound "quality" issue. There can be a number of issues that can cause that.Is the sound quality the same whether you are on external speakers or headset? What is your sound media player program that you are listening to your sound with? When you go into control panel "sound and audio devices/hardware" is your new device shown there? Does the original on board device still appear in the list ? I would like you to download VLC media player (its free) and try to play a media source that is giving you current poor quality and see if it makes any difference. Also try different USB ports. truenorthExperiencing the issues with both headphones and speakers. Was using Windows Media Player, but the issues still occurred with VLC and streaming audio and video and tried all USB ports. Both USb and on board appear in the "sounds and audio devices/hardware", USB is active and on-board is inactive. Do these sound issues occur in ALL cases (such as when playing a prerecorded disc or file on your HDD) ? Or do they only occur when "streaming"? truenorthIt occurs in all cases (streaming and being played from the HDD)Just a wild shot in the dark...
Have you done a virus scan lately?
Just a hunch, but I have a paranoid reason.Fully scanned with Malwarebytes and Avast, no viruses detected. The issues seem to get worse in fact, audio and video are stuttering and stopping every second.Quote from: jto916 on February 06, 2011, 02:16:07 AM

Fully scanned with Malwarebytes and Avast, no viruses detected. The issues seem to get worse in fact, audio and video are stuttering and stopping every second.

Make a backup.
Remove ALL mufti-media programs.
Install just one program to run videos.

Solve : Sound Card Damaged??

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