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Solve : Trying to find source of network transport install?

Answer»

I removed a virus from my computer this morning and now I have 2 files missing , one of them is KEEPING me from being able to use the internet. When I rebooted it, the MESSAGE " TCP/IP Network Transport not installed"
Is this a file on the windows XP disc or the software from Zoomtown? I hooked my sons computer up to my cords and his works fine so I know it's not the modem.
Thank youYou network is missing a component. It is a bit of software.
You are using Windows XP?
You need to do the network wizard again. You may need to have the install CD at hand if the network protocols were destroyed on the problem computer.
In some cases a virus may do damage to a slice of software sot that the software chunk has to be installed again. Running the Network Wizard should do the job.I found out what to do and I wanted to post it so others will be able to fix it if theirs does it. This is from Microsoft support:

Cause:
There are known spyware programs that install layered SERVICE providers (LSPs) on client computers to gather user data. When Windows AntiSpyware (Beta) removes spyware programs, it also removes the spyware-based LSPs. However, Windows AntiSpyware (Beta) does not restore any LSPs after it removes the spyware.

resolution:
To resolve this problem if you are running Microsoft Windows XP Service Pack 2 (SP2), FOLLOW these steps:

   1. Rebuild the Winsock LSP chain. To do this, follow these steps:
         1. Log on to the Microsoft Windows XP workstation as an administrator.
         2. Click Start, click Run, type cmd, and then click OK.
         3. At the command prompt, type the following, and then press ENTER:
            netsh Winsock reset
            When the program is finished, you will receive the following message:
            Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset.

I did this in about 30 seconds and it was resolved...I hope this HELPS someone else.

I wasn't using the windows anti spyware (beta)  but it worked the same!!Thanks for sharing.



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