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Solve : Weird packet loss and high ping?

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Hey guys, first off, I know a good bit about computers and can usually fix most simple problems without help. But Ive tried all the tricks I know to fix this and I cant. So heres my story.

I play a lot of online games. Recently, first person shooters. I play on the same server all the time, and average a ping of 10-40. Since last night, my ping has been 80+ and Im getting an incredibly annoying skip type of lag. Like one SECOND I will be somewhere and run into a room, then Ill bounce out of the room and be running into the wall, but then a second later Ill be back in the room.

I shut down my PC, unplugged the cable modem and router for 10 mins. I plugged everything back in, and still the same problem. I contacted my ISP (Metrocast), via online chat. The guy did a test and told me I have pretty significant packet loss. I understand what packet loss is, but the guy didnt have anything for me to try and fix it on my own. He suggested I call the customer service LINE and have a tech come out to take a look because it could be something in the lines. Being Saturday night, I know Im likely not going to get anyone out here till the earliest, Monday. Tomorrow is my much anticipated release date of a new MMO called Aion that I will literally be playing all day. Im really hoping this packet loss wont effect that game quit so much.

Anyways, here is a picture of a test I did USING a program I downloaded.

Notice how high all the pings are and the amount of packet loss for them all is averaged around 33%

Is there anything I might be able to do to solve this issue? Any reasons why this might be happening?



To view picture bigger, right click and click View ImageIt could be a DSL phone filter that stopped working or 2 wires are SHORTING. Check your own wires, try unplugging everything from the phone lines except the modem and see if you have packet loss. It could be humidity in your phone line 'box' (that happened to me once when a sprinkler was spraying it)



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