..but the online LED is not on and I can't go to any web pages?

The modem is Motorola SB5101 and I use a router - a level one model WBR-6011. I have TWC internet.

...then I can't go to any webpages.

For me to be online as I understand it, the power led, the receive, and send and the online leds should all be on. The modem is not in stand-by and my cable TV is working fine.

I have no internet and the receive led will BLINK. Then, the receive will be solid and the send will blink but the online LED is still not on. Then it will go back to just the receive LED blinking. Just going by the modem the problem is with TWC, right?

I'm asking because I'm getting ready to call their service NUMBER yelling. It HAPPENED for ALMOST two hours just now and I checked their network status and it says green.

Recap - everything's fine then the lights go out on the cable modem and I have no internet.

Contact your ISPAs Allan said, contact your Internet Service Provider (what "ISP" stands for). Whatever the problem may be, they'll be able to resolve it far better than we can, as it could be a number of things:

1) PROBLEMS with the outside cables.
2) Problems with the company getting you the signal.
3) Problems with the modem.
4) You forgot to pay your bill. (embarrassing to admit, it's happened to me).It happened again and I called and they said they balanced something. Of course I asked and it has nothing to do with money.