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Solve : wicked infection desktop icons gone? |
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Answer» Please download MiniToolBox to Desktop and run it.
MiniToolBox by Farbar Version:21-04-2013 Ran by Sherra (administrator) on 12-06-2013 at 15:06:06 Running from "C:\Users\Sherra\Desktop" Windows Vista (TM) Home PREMIUM Service PACK 2 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Gwen Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Server: UnKnown Address: 127.0.0.1 Ping request could not find host google.com. Please check the name and try again. Server: UnKnown Address: 127.0.0.1 Ping request could not find host yahoo.com. Please check the name and try again. Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 1 ........................... Software Loopback Interface 1 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 1 306 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Event log errors: =============================== Application errors: ================== Error: (06/12/2013 03:00:43 PM) (Source: Perflib) (User: ) Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4 Error: (06/12/2013 03:00:43 PM) (Source: Perflib) (User: ) Description: EmdCacheC:\Windows\system32\emdmgmt.dll4 Error: (06/10/2013 09:45:30 PM) (Source: Perflib) (User: ) Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4 Error: (06/10/2013 09:45:30 PM) (Source: Perflib) (User: ) Description: EmdCacheC:\Windows\system32\emdmgmt.dll4 Error: (06/09/2013 11:16:01 PM) (Source: Application Error) (User: ) Description: Faulting application Explorer.EXE, version 6.0.6002.18005, time stamp 0x49e01da5, faulting module rvrender.dll, version 10.0.1.64, time stamp 0x4775b667, exception code 0xc0000005, fault offset 0x0000c472, process id 0x%9, application start time 0xExplorer.EXE0. Error: (06/09/2013 09:49:19 PM) (Source: Perflib) (User: ) Description: BITSC:\Windows\system32\bitsperf.dll4 Error: (06/09/2013 09:14:29 PM) (Source: Application Error) (User: ) Description: Faulting application dvdmaker.exe, version 6.0.6002.18005, time stamp 0x49e02385, faulting module mcspmpeg.ax, version 1.0.1.3, time stamp 0x428b56aa, exception code 0xc0000005, fault offset 0x000027d0, process id 0x1278, application start time 0xdvdmaker.exe0. Error: (06/09/2013 08:41:10 PM) (Source: Perflib) (User: ) Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4 Error: (06/09/2013 08:41:09 PM) (Source: Perflib) (User: ) Description: EmdCacheC:\Windows\system32\emdmgmt.dll4 Error: (06/09/2013 11:14:07 AM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{A304A585-4E0E-4796-8F22-4B08496CD985}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000} System errors: ============= Microsoft Office Sessions: ========================= Error: (04/11/2009 08:20:39 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 219474 seconds with 3720 seconds of active time. This session ended with a crash. CodeIntegrity Errors: =================================== Date: 2013-06-09 21:43:51.384 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Webroot\Spy Sweeper\WRSS\i386\SSIDRV.sys because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 21:43:49.463 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Webroot\Spy Sweeper\WRSS\i386\SSIDRV.sys because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 21:43:47.422 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Webroot\Spy Sweeper\WRSS\i386\SSIDRV.sys because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 21:43:45.449 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Webroot\Spy Sweeper\WRSS\i386\SSIDRV.sys because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:41.911 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:40.065 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:38.276 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:36.319 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:34.387 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. Date: 2013-06-09 09:38:32.662 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system. ========================= Memory info: =================================== Percentage of memory in use: 36% Total physical RAM: 2941.76 MB Available physical RAM: 1853.7 MB Total Pagefile: 6092 MB Available Pagefile: 5110.02 MB Total Virtual: 2047.88 MB Available Virtual: 1949.85 MB ========================= Partitions: ===================================== 1 Drive c: () (Fixed) (Total:454.81 GB) (Free:54.36 GB) NTFS 2 Drive d: (RECOVERY) (Fixed) (Total:10.95 GB) (Free:5.2 GB) NTFS 4 Drive f: (HTC Sync Manager) (CDROM) (Total:0.02 GB) (Free:0 GB) CDFS 8 Drive j: (BABY_CAN_READ_VOL_1) (CDROM) (Total:1.63 GB) (Free:0 GB) UDF 10 Drive l: (CDROM) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS ========================= Users: ======================================== User accounts for \\GWEN Administrator Guest Sherra **** End of log **** [recovering disk space, attachment deleted by admin]Please download Farbar Service Scanner and run it on the computer with the issue.
Farbar Service Scanner Version: 31-05-2013 01 Ran by Sherra (administrator) on 12-06-2013 at 18:54:00 Running from "C:\Users\Sherra\Desktop" Windows Vista (TM) Home Premium Service Pack 2 (X86) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. There is no connection to network. Attempt to access Google IP returned error. Attempt to access Google.com returned error: Other errors Attempt to access Yahoo IP returned error. Attempt to access Yahoo.com returned error: Other errors Other Services: ============== File Check: ======== C:\Windows\system32\nsisvc.dll => MD5 is legit C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit C:\Windows\system32\dhcpcsvc.dll => MD5 is legit C:\Windows\system32\Drivers\afd.sys => MD5 is legit C:\Windows\system32\Drivers\tdx.sys => MD5 is legit C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit C:\Windows\system32\dnsrslvr.dll => MD5 is legit C:\Windows\system32\svchost.exe => MD5 is legit C:\Windows\system32\rpcss.dll => MD5 is legit **** End of log **** [recovering disk space, attachment deleted by admin]A couple of things to try. Make sure, your computer is set to obtain IP address automatically. 1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel) 2. Double click Network Connections (Vista/7 users: Network and Sharing Center) 3. Vista/7 users - From the list of tasks on the left, click Manage network connections. 4. For a wired network connection, right-click Local Area Connection, and then select Properties. For a wireless network connection, right-click Wireless Network Connection, and then select Properties. 5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties 6. Click Obtain an IP Address Automatically, and then click OK. If that doesn't work... Go Start>Run (Start search in Vista), type in: cmd Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter). In Command Prompt window, type in following commands, and hit Enter after each one: ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew net stop "dns client" net start "dns client" Restart computer.Ok. I tried that. Here's the thing, my computer does not SHOW the lan connection. I tried putting in the commands into the command prompt. When I got to ipconfig /release, I got the following message: the operation failed as no adapter is in the state permissible for this operation. I got the same message for the ipconfig /renew.ANOTHER thing to mention, the items under the network adapters in the device manager all have the yellow triangle with the exclamation mark inside. Those items include 6TO4 adapter, Microsoft 6to4 adapters #10, #21, #50, #127, #14, #18, #194, #7, nvidia nforce networking controller, wan miniports (ipv6), (ip), (l2tp), (network monitor), (pppoe), (pptp), and (sstp).Quote the operation failed as no adapter is in the state permissible for this operation.The problem is probably with your network card. You may need to try a new one. Ok. I will get another and get back to you. In the meantime, do you know what I can try for my start menu items and my desktop icons? Again, i do appreciate your help.Hey Dave, I wanted to ask. I was about to start ordering a new network card and upon doing the research on the card I have, I came across some suggestions. It seems that antivirus/anti-malware, etc software can cause issues with the network drivers and registries. What do you think of this? Are you familiar with this? I've seen where some people advise to reinstall the drivers. The yellow exclamation mark comes with error code 31. Which says: "This driver is not working properly because Windows cannot load the drivers required for this device."Quote It seems that antivirus/anti-malware, etc software can cause issues with the network drivers and registries. What do you think of this? Are you familiar with this? I've seen where some people advise to reinstall the drivers. The yellow exclamation mark comes with error code 31. Which says: "This driver is not working properly because Windows cannot load the drivers required for this device."That's true but you usually won't get this warning: (the operation failed as no adapter is in the state permissible for this operation.) In fact, you get no warning at all; just no connection. As for the drivers part, you can try re-loading the drivers before ordering the network card. |
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