I have a friend that just got a new Dell Latitude E5500 LAPTOP with Core 2 duo p8600 2.40 ghz processor and 3 gig memory with XP Pro sp 3. It has a dell wireless 1397 wlan mini-card. It shows it is working properly, but it doesn't SEE the wireless NETWORK. I have check to make sure the wireless is turned on and it is. I have disable and enable, but it does not see the wireless. My laptop sees the network fine. I have started his laptop in safe mode with networking and it sees the wireless network and it will connect. We may have to call Dell, but I was trying not to. Any ideas?
Thanks,Can you connect to any other networks or can it find no networks at all??I could connect to a wired network.
I called Dell and I gave them remote access. They uninstalled their wireless connection software.
After that it saw the wireless networks and I could connect.So it's solved then? YES, problem solved.
Thank you.Quote from: danldo on September 15, 2009, 05:23:28 AM

Yes, problem solved.
Thank you.