1.

State any three characteristics of ‘Departmental Stores'.

Answer»

Characteristics of Departmental Stores: 

(i) Departmental stores are generally located at the main commercial centres of the cities and towns. Therefore customers from different locations can easily come to buy goods according to their convenience. 

(ii) The size of the stores is very large and divided into many departments or counters. 

(iii) Each department deals with a particular type of goods. 

(iv) The management and control of all departments is centralized. 

(v) The departmental stores allow customers to enjoy shopping. It enables the customers to buy everything under one roof. 

(vi) Facilities such as restaurant, rest rooms, telephone, ATM (Automated Teller Machine) etc. are also made available to customers inside the stores. 

(vii) These stores allow customers to buy goods against a credit or debit card. 

(viii) Customers may also avail of free home delivery facility from these stores.



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