1.

State the stages through which a person decides to buy or sell a product through e-commerce.

Answer»

Before the buyer actually makes a purchase or a seller wishes to make a sell, both pass through following stages.

Stage 1: Pre-buying/selling stage:

  • In this stage, the buyer comes across the product information displayed by the seller on the website.
  • If he likes the product he moves to stage 2.

Stage 2: Conditions of buying/selling:
In this stage the buyer studies the conditions put by the seller. The conditions could be related to warranty/guarantee on the product, terms and conditions to be agreed by the buyer, etc.

Stage 3: Delivery of goods and payment:
This stage provides information about the ways in which a buyer can buy a product. For example, one can buy using credit/debit card, internet banking or even cash on delivery method. Except cash on delivery all other modes of payment are quick and easy.


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