State two differences between BPO and KPO. – InterviewSolution

InterviewSolution

1.

State two differences between BPO and KPO.

Answer»

BPO	KPO
1. A business unit can outsource any process but, generally those processes that are not the core processes.	1. The business unit outsources only knowledge related processes that require highly specialized skills.
2. For example, a business can outsource telemarketing, data entry, canteen, etc.	2. Legal services, analytical services, Research and Development activities, etc. can be outsourced.

Discussion

No Comment Found

Related InterviewSolutions

Which of the following is not a browser?(A) Yahoo(B) Opera(C) Mozilla(D) None of these
The communicated knowledge in a classroom is considered as1. Non-pervasive treasure2. Limited judgement3. Autonomous virtue4. Cultural capital
Cognitive dissonance in classroom communication is the result of1. Filtering of message2. Student interest3. Student-based interaction4. Chaotic conditions
Differentiate between traditional business and e-commerce.
Which facility is not available while shopping online?(A) Digital cash(B) Debit card(C) Paying cash online(D) Internet fund transfer
Explain cheque and COD system of payment in online shopping.
In online shopping the customer’s name and address is verified(A) When he places the order(B) During delivery(C) When customer registers on seller’s website(D) When customer is redirected to payment section
How is payment made using debit card and in online shopping?
What is known as the ‘super highway’ of the information?(A) Internet(B) Banking service(C) E-commerce(D) Outsourcing
Explain the requirement of Business Process Outsourcing (BPO).