Do you have any specific examples? When you work in a restaurant, it is important to have POSITIVE customer feedback. This ensures that people keep coming back, and it is also a great WAY to get referrals. In the event of a customer complaint, it is important to take quick action so the problem does not escalate. SOMETIMES the interviewer may provide a hypothetical situation for you to RESOLVE. Make sure to discuss what you would do to rectify the problem and provide examples from the PAST.

Do you have any specific examples? When you work in a restaurant, it is important to have positive customer feedback. This ensures that people keep coming back, and it is also a great way to get referrals. In the event of a customer complaint, it is important to take quick action so the problem does not escalate. Sometimes the interviewer may provide a hypothetical situation for you to resolve. Make sure to discuss what you would do to rectify the problem and provide examples from the past.