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Tell Me What Was A Time When A Customer Was Not Satisfied With Your Service And What Did You Do To Remedy The Situation? |
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Answer» One time I did not notice a customer and he had to wait for his order for about TWENTY minutes. When I finally came to him, he was extremely dissatisfied and said he WOULD never ever come to our restaurant again. I strongly APOLOGIZED for my behavior and OFFERED him a free drink. He accepted it and came to our restaurant MANY more times. One time I did not notice a customer and he had to wait for his order for about twenty minutes. When I finally came to him, he was extremely dissatisfied and said he would never ever come to our restaurant again. I strongly apologized for my behavior and offered him a free drink. He accepted it and came to our restaurant many more times. |
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