Tell Me What Would You Do If A Customer Wants To Return A Package Of

1.	Tell Me What Would You Do If A Customer Wants To Return A Package Of Food That Is Open And Half Gone?
Answer» Clearly, this is a DELICATE judgement call. Generally SPEAKING, I would take the package BACK and replace it with another, unless I was certain that the CUSTOMER was really trying to take ADVANTAGE of the situation. Sometimes taking a small loss can pay off in customer loyalty. Clearly, this is a delicate judgement call. Generally speaking, I would take the package back and replace it with another, unless I was certain that the customer was really trying to take advantage of the situation. Sometimes taking a small loss can pay off in customer loyalty.

Tell Me What Would You Do If A Customer Wants To Return A Package Of Food That Is Open And Half Gone?

Answer»

Clearly, this is a DELICATE judgement call. Generally SPEAKING, I would take the package BACK and replace it with another, unless I was certain that the CUSTOMER was really trying to take ADVANTAGE of the situation. Sometimes taking a small loss can pay off in customer loyalty.

Clearly, this is a delicate judgement call. Generally speaking, I would take the package back and replace it with another, unless I was certain that the customer was really trying to take advantage of the situation. Sometimes taking a small loss can pay off in customer loyalty.

Discussion

No Comment Found

Related InterviewSolutions

Can You Tell Me About A Time When You Did Some Thing Extra, Which Was Not Part Of The Routine Activities Assigned To You, But You Did It For The Benefit Of The Customer?
How Do You Handle Negative Feedback From Very Angry Clients? How Do You Respond To Him/her?
Explain With An Example, How Would You Handle A Situation Where A Customer Is Asking For Something, Which Is Not In The Interest Of The Company Or Which Would Violate A Policy Of The Company?
Can You Explain How You Contact Or Initiate Communications With Customers?
Please Tell Me What Is A Customer Service?
Tell Me What Would You Do If A Customer Complains That The Coffee Tastes Terrible?
What Does A Good Customer Service Mean?
What Will Be You Answer To The Customers If The Credit Card Machine Is Broken?
Will You Accept If A Customer Wants To Pay For $15 Worth Of Merchandise In Quarters?
Can You Tell Me Which Is Most Important A Good Product Or Fast Service?