“The reservation process is of vital importance to a hotel”. Justi

1.	“The reservation process is of vital importance to a hotel”. Justify this statement with relevant points?
Answer» The reservation process is of vital importance to a hotel as it: 1) Gives the first impression of the hotels to the guests 2) Sells the main product of the hotel (accommodation) 3) Generates customers for the other department 4) Provides important management information to other departments 5) Updates room availability record and thus maximizes the revenue generated from room bookings. 6) It prepares the housekeeping and front office for arrivals by communicating the arrival details taken at the time of reservation 7) It helps in planning the distribution of staff at the front desk It provides the reservation data to the finance department, which forecasts the volume of business on the basis of confirmed reservations.

“The reservation process is of vital importance to a hotel”. Justify this statement with relevant points?

Answer»

The reservation process is of vital importance to a hotel as it:

1) Gives the first impression of the hotels to the guests

2) Sells the main product of the hotel (accommodation)

3) Generates customers for the other department

4) Provides important management information to other departments

5) Updates room availability record and thus maximizes the revenue generated from room bookings.

6) It prepares the housekeeping and front office for arrivals by communicating the arrival details taken at the time of reservation

7) It helps in planning the distribution of staff at the front desk

It provides the reservation data to the finance department, which forecasts the volume of business on the basis of confirmed reservations.

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