Answer

Accuracy. Only TYPE the words that are spoken in the audio file. PHRASES or words you don't understand should not be omitted. Instead, they should be tagged appropriately according to the company's guidelines.

US English. Use proper US English capitalization, punctuation and spelling. Do not write phonetics or netspeak such as “u” for “you'.

Do Not Paraphrase. Do not correct the speaker's grammar nor rearrange words. Also, do not cut words that you think are off-topic or irrelevant. Any words not spoken should not be included. Type the actual words spoken.

Do Not Add ADDITIONAL Information. Do not add additional information such as page NUMBERS, job numbers, titles or your comments in your submission. Such information can be added in separate fields below the transcript.

“Clean Up” Non-Verbatim Jobs. Lightly edit non-verbatim work to remove false starts, filler, and stutters. Check the company's guidelines on what should be removed.

Verbatim Work Should Be Truly Verbatim. When transcribing verbatim work, include every utterance and sound exactly as you hear. Unless directed in the work's “Notes” SECTION, all filler words should be included. Also, transcribe stutters as accurately as possible.

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