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What are the benefits and limitations of robotic process automation (RPA)?

Answer»

Here are some of the benefits of RPA:

  • Quality and accuracy: RPA technologies can be used to automate operations that are prone to human mistakes. These bots are dependable, consistent, and capable of working indefinitely.
  • Free Code: RPA does not necessitate programming knowledge. Employees with any topic expertise can be rapidly trained to use RPA tools. The entire project is based on the RPA chart, which ALLOWS a flowchart designer to graphically link, drag, and drop icons to represent process phases.
  • User-Friendly: RPA adoption is driven by business operations rather than IT departments. RPA projects necessitate less IT expertise and less CAPITAL. Eventually, the automation is reduced significantly.
  • Reduces operational risks: Some businesses choose to outsource busy work to third-party firms, which increases the risk of human mistakes and inefficiency. RPA is a better solution since it keeps the job in-house, reducing operational risk.
  • Better business outcomes: Robotic process automation allows firms to achieve better overall RESULTS by allowing employees to FOCUS on activities that provide more VALUE to the company.
  • Reduces costs: One of the most significant benefits of RPA is the rapid cost reduction. Because software robots are less expensive than a full-time human, a business can save up to 30% of its total costs by automating tasks.

The following are some limitations of RPA:

  • Processes that involve judgement- when a large amount of information can't be adequately encoded into algorithms- cannot be automated with RPA.
  • RPA is incapable of learning from its mistakes. RPA technology excels at following instructions, but it struggles to learn on its own or respond to unexpected situations.
  • It fails to comprehend non-electronic unstructured inputs.
  • RPA improves workflow efficiency by replacing human operations with automated tasks. However, it has some restrictions in terms of the types of jobs it can be used for.


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